Field Service Technician
Are you hands‑on, hardware‑savvy, and ready to take the next step in your IT career? A growing Managed Services Provider in Abbotsford is looking for a Field Service Technician to support client deployments and hardware provisioning across the Fraser Valley. If you have 1–2 years of experience and want to grow into more complex technical work over time, this is a great opportunity to level up.
Base pay range
CA$60,000.00 / yr - CA$65,000.00 / yr
What You’ll Be Doing
Bench & Provisioning Work (Core Focus)
- Prepare desktops, laptops, and related gear using internal imaging and scripting processes
- Open and upgrade hardware components (memory, drives, etc.)
- Follow standardized checklists and IT Glue documentation for consistent setups
- Ensure devices are client‑ready and professionally configured
Onsite Deployments
Deliver and install systems at client offices across the Fraser ValleyAct as the onsite lead for hardware rollouts and installationsHandle light troubleshooting during installs (with L1 / L2 team support)Support Pro Services engineers with hands‑on project tasks (e.g., new gear setups, networking equipment)Work from a clear task queue—no live ticket handlingCoordinate field schedules with your supervisorDocument work thoroughly in Autotask and IT GlueRepresent the company professionally during client visitsWhat You Bring
Must‑Have Experience
1–3 years in IT support, bench tech, or field deployment roleComfortable with PC / laptop hardware—installing memory, drives, etc.Familiar with imaging and provisioning systemsExperience working with or around MSPs (or similar fast‑paced IT environments)Valid driver’s license and reliable vehicleFamiliarity with :
Autotask or other PSA toolsIT Glue or other documentation platformsNice to Have
Some troubleshooting experience (desktop, software, basic networking)Comfortable working directly with end users onsiteWillingness to learn networking (firewalls, switches, servers) over timeExposure to :
FortiGate firewallsDatto networking gearHP or Unifi switching / wirelessWindows 10 / 11, Active Directory, Microsoft 365Why This Role Matters
The current Level 2 tech is transitioning to remote work, leaving a gap for onsite support. You’ll step in as the primary field technician , owning the physical delivery and setup of systems for clients. You’ll also get the opportunity to learn from experienced engineers and grow into more advanced roles at your own pace.
Be the boots on the ground for a busy MSPTons of room to grow into projects, servers, and networkingSupportive team, great leadership, and steady workLocation & Schedule
Based in Abbotsford – primarily onsite with some flexibility for occasional remote workTravel across the Fraser Valley for client visitsTravel allowance providedReady to step up and get hands‑on in the field? Apply now and join a team where your work directly impacts clients—and your growth is just getting started.
Seniority level
AssociateEmployment type
Full‑timeJob function
Information TechnologyIT Services and IT Consulting#J-18808-Ljbffr