Operations Supervisor, Contract Administration

Overview

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Applications are now being accepted for the full-time Supervisor, Contract Administration position in the Operations department in the Development Services Commission at the City of Markham. To apply for this position, please submit your cover letter and resume online by January 25, 2026 .

Join us and make a lasting difference!

Job Summary

Reporting to the Sr. Manager, Roads & Survey, you will be responsible for the contract preparation, contract administration, coordination, supervision and management of roads maintenance functions for the City.

Key responsibilities

• Lead the preparation and evaluation of tenders, coordinating contract start-up upon bid award, inspecting and supervising contract and project work and materials / supplies delivery in the field, tracking contractor / supplier performance, coordinating stake-outs and necessary permits, trouble-shooting with contractors / suppliers in the field, coordinating the timing and delivery of materials supplies, completing necessary reports / documentation related to contracted services and ensuring health & safety and legislative / regulatory compliance.
• Ensure contractors are in compliance with relevant legislation, City standards, and criteria and corporate policies.
• Ensure due diligence in the performance of the contract by providing documentation and interpretation of contractual rights and obligations of the Contractor and Owner.
• Negotiate, recommend and approve additional work and field revisions as required related to site conditions.
• Negotiate contractual claims and change of work orders.
• Ensure timely payment processing such as certificates of payment, including progress payments, holdback release, partial release of holdback and final payments, based on field observations, assessment and evaluation of the contract work in accordance with contractual and statutory obligations. Tracks all construction project costs to ensure compliance with approved project budget amounts.
• Develop and review overall construction project schedules. Communicates scheduled completion dates to stakeholders and internal corporate clients.
• Consult with Local, Regional and Provincial Authorities, approval authorities, contractors, consultants, utilities, residents and businesses to ensure construction does not interfere with existing infrastructure and services.
• Staff deployment and field supervision for : maintenance and repair work related to roads / sidewalks / boulevards, street / traffic signage, street / sidewalk / catch basin cleaning, storm water management, road patching, litter / debris pickup, cleaning, culvert maintenance, fencing and guardrail repair / installation and curb and sidewalk repairs.
• Winter operations supervision of and including road patrols, snow plowing, snow removal and salting / sanding on roads and sidewalks, seniors windrow assistance program, culvert steaming and debris removal to ensure proper drainage etc.
• Provide assistance to community related events including coordination of setup, takedown of road closures and associated signage, barricades and fencing.
• Staff supervision, training and development
• Assist with budget preparation and administering assigned budgets including reconciliation / authorization of accounts.
• Contribute to the Operations Department work / business planning.
• Champion the corporate, commission and department vision, mission and values.

Job Requirements

Qualifications

Core Behaviours

Service Excellence : Leads and supports staff in meeting or exceeding service standards when interacting with customers.

Change & Innovation : Effectively implements change and supports and involves staff through change transitions.

Teamwork & Relationship Building : Leads and supports staff in working together collaboratively, fosters teamwork and inclusion, and cultivates relationships.

Communication : Models active listening and clear communication, and supports staff members in communicating effectively.

Accountable Results Oriented : Role models ethical behaviour and accountability; clarifies expectations, policies and legislation and supports staff in meeting them.

Management & Leadership : Supports a positive work environment, develops and enables staff, sets clear expectations, provides regular feedback, and addresses performance.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free area by not wearing scented products when visiting the office.

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