Customer Service Supervisor ON

Overview

Leons is currently looking for a self-motivated Customer Service Supervisor toensure that customers receive excellent after-sales service to oversee vendor relations to ensure that all open files are maintained that reports are run and appropriate actions are taken and to ensure that associates adhere to company policies

About Us :

Leons Furniture Ltd. is a family-owned publicly traded company that has been a part of Canadian homes and families for more than a century. We are committed to providing our dedicated associates with secure jobs and a safe and satisfying work environment and will strive to support their ongoing pursuit of personal development and career advancement.

Many of our most successful associates joined Leons in entry level positions and with hard work determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position Leons can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

Responsibilities :

• Maintain excellence in customer service
• Recruit hire and develop staff through coaching goal setting and conducting performance appraisals
• Handle escalated customer service issues and offer solutions
• Ensure 100% customer satisfaction
• Lead by example by promoting teamwork within all departments
• Ensure a high-level of data entry accuracy with minimal errors
• Understand implement and ensure compliance with all Leons policies & procedures
• Other duties as assigned

Requirements :

We offer :

Compensation :

The starting rate for this position is $18.25 .

Additional Information :

How to Apply :

If youre ready to bring your expertise and leadership to Leons wed love to hear from you.

Please email your application including your CV and a short statement on why you would be a great fit for LFL.

Required Experience :

Manager

Key Skills

Business,Patient Care,Compliance,Facility,Emergency,Accounting,HVAC,Daily Operations,Direct Supervision,Professional Development,Service Management,Service Operations,Service Quality,Payroll,Service Technician

Employment Type : Full-Time

Experience : years

Vacancy : 1