OPEN: Business Analyst

Job Overview

• Participate in all phases of the project life cycle, including Initiation, Planning, Definition, Execution, and Closeout, ensuring deliverables are met on time and within scope.
• Lead and contribute to the successful implementation of systems, from single stand-alone applications to large, complex solutions with extensive integrations, often requiring comprehensive organizational change management.
• Support all stages of the Software Development Life Cycle (SDLC), including requirements elicitation and definition, solution architecture and design, software development, system integration, testing, and quality assurance.
• Champion the use of rapid development methodologies such as Agile, Scrum, and Iterative approaches to drive project momentum and adaptability.
• Build and foster strong relationships between business units and IT by engaging with business leaders, product owners, and power users to gain a deep understanding of business needs, priorities, and strategic objectives.
• Conduct technology and business risk analysis to identify root causes, assess implications, and propose innovative, actionable solutions.
• Facilitate and support the development of robust business cases to secure funding and navigate project approval gates.
• Apply industry best practices and emerging trends in business analysis, project management, and IT to drive continuous improvement and maximize project value.
• Develop, maintain, and monitor project schedules, ensuring alignment of deliverables, milestones, and resource allocations.
• Mentor and provide guidance to junior business analysts, contributing to knowledge sharing and team development.
• Facilitate workshops, interviews, and focus groups to gather and validate business requirements and user stories.
• Prepare and deliver clear, concise documentation, presentations, and reports for diverse audiences, including executive stakeholders.
• Support change management activities, including stakeholder engagement, communications planning, and training initiatives to ensure successful adoption of new systems and processes.
• Perform other duties and responsibilities as required to support project and organizational objectives.

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or a related field
• Business Analysis certifications (e.g., CBAP, CCBA, PMI-PBA, or equivalent) an asset
• Lean Six Sigma certification an asset
• Minimum of 5 years’ experience as a Business Analyst or in a similar role
• Advanced knowledge of business analysis methodologies, tools, and best practices
• Exceptional problem-solving and analytical skills, with a proven ability to deliver effective solutions and provide strategic guidance to project teams and business stakeholders
• Proficient in documenting, analyzing, and validating complex business requirements with diverse stakeholders
• In-depth understanding of the full Software Development Life Cycle (SDLC), with hands-on experience leading complex IT projects from inception to completion (including Software, Applications, Network and IT infrastructure (LAN/WAN and Wi-Fi), Cloud Computing, Data Migration, System Migration, Security, etc.)
• Demonstrated experience in a product delivery model, collaborating closely with product managers, owners, and cross-functional teams to deliver customer-centric solutions
• Extensive experience contributing to projects utilizing rapid development methodologies such as Agile, Scrum, and Iterative approaches
• Skilled in planning, coordinating, and executing user acceptance testing (UAT) and supporting quality assurance activities
• Advanced proficiency with Microsoft Office Suite (Excel, Access, PowerPoint, Visio) and Microsoft DevOps for requirements and work management
• Knowledge of Power BI report development, including data modeling, visualization, and dashboard creation an asset.
• Excellent communication, facilitation, and interpersonal skills, with a demonstrated ability to influence and collaborate effectively across all organizational levels
• Strong leadership abilities, including mentoring junior analysts and supporting team development
• Experience in change management, process improvement, and driving organizational transformation initiatives
• Ability to manage multiple priorities in a fast-paced, dynamic environment