Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?
Are you passionate about providing customer service that exceeds expectations?
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Who we are:
Connect Hearing Canada is one of the strongest networks of hearing care clinics across Canada and is a part of the Sonova family of brands. We're passionate about making a difference in the lives of our clients and helping transform their hearing health. We offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.
Working Location: Summerside, PEI
Reporting to: Regional Clinic Manager
A day in the life of a Customer Care Representative involves:
• Providing exceptional customer service in person, over the phone and by email
• Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
• Managing and maintaining client accounts while building relationships
• Working with insurance companies to ensure successful third-party billing operations
• Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!
What you get in return:
• This role offers an hourly wage of $20–$23, based on experience.
• Extended Health Benefits Package from day one
• 3 weeks vacations to start, increasing with tenure
• 6 days of personal time in your first year
• Additional days off, including your Birthday!
• Monday – Friday (business hours)
• Eligible for Monthly Bonus
• Growth and development opportunities including education sponsorship
We'd love to hear from you if:
• You possess strong communication and customer service skills
• You have experience or would enjoy working on and reconciling accounts receivable
• Your aligned with our value of helping others
• You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge
Don't think you meet the criteria?
If you’re willing to go all in and learn, we'd still love to hear from you!
Apply today, we look forward to reviewing your application!
More About Us:
We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.
Connect Hearing is a proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. The talented and committed employees all over the world know they contribute to something greater than themselves – they create sense
#ConnectHearingCanada
#LI-KV1
Customer Care Representative • Summerside, Canada
Elevate your career in customer service with Leon's Furniture as a Customer Care Associate.Help maintain customer accounts and provide exceptional after-sales support in a friendly environment.Leon... Voir plus
Elevate your career with ZayZoon as a Customer Care Lead, dedicated to improving employee financial wellness through exceptional service.This remote role allows you to lead a customer-focused team ... Voir plus
At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment.We are dedicated to supporting our local communities and doing our... Voir plus
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and ... Voir plus
The nature of this Job is an entry-level Job and no prior experience is required to start earning money.To Get started with us, make sure you follow and read these 3 simple Steps;.Fill in your Info... Voir plus
Job Title: Customer Experience Representative (ON SITE).The Customer Sales Representative (CSR) will be responsible for engaging directly with in-store customers, introducing them to products, and ... Voir plus
A leading customer experience company is looking for candidates to handle customer inquiries and provide support via calls or internet communication.The ideal candidate is bilingual in English and ... Voir plus
Enhance customer service as a Field Representative at Ricoh, focused on operations in Edmonton and Stony Plain, AB.Contribute to copy, mail, and scanning duties daily.In this role, you will support... Voir plus
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative.As a Storage Customer Service Repr... Voir plus
Customer Care Representative - Remote Work.About the job Customer Care Representative - Remote Work.Experience in our industry is not required as we have industry-leading training and support to pr... Voir plus
Elevate customer experience with ATCO as a Customer Care and Billing Analyst in Edmonton.Drive regulatory compliance and operational success through process improvement and analysis.In this critica... Voir plus
Location Edmonton , AB T6E 5R1.To be negotiated) / 15 to 30 hours per week.Terms of employment Permanent employment Part time leading to full time.Secondary (high) school graduation certificate.Wor... Voir plus
Customer Care & Billing Analyst.Division: Customer Operations, Electricity Division.Looking to make a real impact behind the scenes? We’re hiring a Customer Care & Billing Analyst.You will be respo... Voir plus
Do you believe in putting the customer first?.Do you love to solve problems and create solutions?.Do you have an exceptional attention to detail?.The Brickis actively seeking to expand our customer... Voir plus
A dynamic ridesharing company in Montreal is seeking motivated individuals to fill part-time or full-time Customer Center Representative positions.Responsibilities include welcoming new members and... Voir plus
Shape customer experiences as a Customer Service Assistant in a professional setting.Focus on delivering outstanding service through effective communication and organized support processes.The posi... Voir plus
Step into a significant role as a High-Energy Customer Support Representative! Engage with customers and drive sales through effective communication in a vibrant call center atmosphere.You’ll be es... Voir plus
Customer Experience Representative (ON SITE).The Customer Sales Representative (CSR) will be responsible for engaging directly with in-store customers, introducing them to products, and providing t... Voir plus
Serve as a Tech Support Representative to provide valuable assistance and solutions to customers.Empower users by navigating technical challenges through effective support strategies.The ideal cand... Voir plus
A leading insurance provider is hiring remote Customer Care Managers to handle client inquiries and provide solutions.This position offers uncapped earning potential, flexible hours, and career gro... Voir plus
