Events and experience specialist

Company Culture

We are an award‑winning culture recognized as a Great Place to Work, a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and a FORTUNE World’s Most Admired Companies. We prioritize health and safety, offering comprehensive health, vision, and dental coverage. Our Mental Health and Well‑Being initiative provides credible resources on mental, physical, spiritual, and financial wellbeing. We are committed to diversity and inclusion, fostering innovative collaboration across our community.

Why Work With Compass Group Canada?

Compass Group Canada is the world’s largest food and support services company, with 625,000 employees providing diverse, innovative dining services across corporate headquarters, manufacturing facilities, distribution centres and call centres. Our culture offers extensive learning and career opportunities worldwide.

Job Summary

The Guest Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times.

Responsibilities

• Provide high‑level internal and external customer support
• Greet employees and visitors, escort all VIP guests
• Ensure daily optimal workspace occupancy
• Share information about the office, building, surrounding areas, transportation, local restaurants, and other points of interest
• Handle daily signage requirements for guest wayfinding
• Maintain building visitor list by managing the access badge process
• Weekly and daily communication with the Experience Team
• Operate telecommunication systems and manage incoming calls
• Restock supplies daily throughout the reception and storage room
• Provide general travel support
• Work closely with facilities, local technology, and other workplace departments
• Carry out instructions for security, fire, health and safety guidelines
• Interface with vendors
• Conduct opening and closing walkthroughs when business requires
• Have a full understanding of security procedures

Qualifications

• Hospitality degree or experience in a luxury hospitality environment is preferred
• Two to three years of experience in front‑of‑house operations at a corporate office
• Solid written and verbal communication skills, analytically inclined and a team player
• Ability to set priorities, manage multiple tasks and meet frequent deadlines
• Strong business acumen & professionalism
• Excellent listening and oral communication skills
• Basic computer skills and knowledge of office technology/equipment

Equal Opportunity Statement

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

Accommodation

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Food and Beverage Services