Copier Technician

Job Description

Location : Mississauga, ON (ONSITE FULL-TIME)

Title :  Copier Technician (Sharp Technical Services Centre Technician).

Reports To : Senior Service Manager, Operations

Job Status : Full-Time Contract

Salary Range : 50,000.00 – 55,000.00

About Us

Sharp Electronics of Canada Ltd. (SECL) is a wholly owned Canadian subsidiary of Osaka based Sharp Corporation which was founded in 1912. Since its founding, Sharp Corporation has evolved into a brand recognized for creating new possibilities with its original technologies and products. Here in Canada, we’re proud to be one of the first five sales companies established outside of Japan in 1974.

Our business products, including Multifunction Printers (MFPs), Collaborative Displays, and a full line of Commercial Displays which allow businesses to build a smart & interactive office environment that encourages productivity, communication, and collaboration.

Our consumer products including steam ovens, microwave drawers, microwave ovens, air purifiers and calculators are designed to allow people to save time, make better use of their space and lead healthier lives.

Job Summary

The STSC (Sharp Technical Services Centre) Technician role supports the organization by assembling, configuring, and preparing new equipment, as well as maintaining and repairing existing inventory. The Technician ensures accurate equipment setup, quality control, and effective communication with internal teams to support seamless service delivery.

Key Responsibilities

• Assemble and calibrate new devices according to customer specifications.
• Troubleshoot and repair returned or used equipment.
• Maintain stock lists and TO02_3002 inventory with accurate tracking.
• Assist field service teams when required.
• Liaise with Service, Technical Support, CX, and Sales teams on deliverables.
• Improve technical knowledge of equipment models and STSC processes.
• Maintain a clean, organized, and safe work environment.
• Receiving new equipment
• Unpacking and assembling MFPs (Copiers / Printers) and options
• Calibrating and testing equipment
• Confirming completion with the CX team
• Receiving RA equipment for inspection
• Assisting with repairs.
• Maintaining workspace for safety and cleanliness.
• Technicians work independently, making informed decisions based on training and experience. Strong interdepartmental communication is essential. Quality assurance is a key responsibility before confirming task completion.
• Occasional travel to customer locations may be required.

Qualifications

Work Conditions

The setup area is a workspace within the larger STSC warehouse, equipped with shared workbenches, power and network drops, storage racks, and common-use appliances. Technicians regularly move through warehouse aisles that also accommodate vehicle traffic, requiring situational awareness for safety.

Technicians work with various types of equipment including MFPs, displays, and consumer electronics. They are equipped with a company phone, laptop, and required tools such as manual / power tools, cleaning supplies, and testing devices.

Technicians may work independently or in small groups. Workload increases during month‑end periods, requiring close collaboration with managers and technical staff. The environment is climate‑controlled but can be dusty; noise levels are moderate due to warehouse equipment.

The role requires repetitive lifting, bending, kneeling, and equipment handling. The technician must remain composed under pressure and always communicate professionally.

Accessibility and Diversity Statement

Sharp Electronics of Canada Ltd. is an Equal Opportunity Employer. As such, SECL welcomes applications from all qualified candidates.

It is the intention of Sharp Electronics of Canada Ltd. to grow hand-in-hand with our employees. We provide our employees with competitive compensation and encourage them to reach their full potential.

All employees are given an equal opportunity in compliance with the provisions in the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, and any other applicable legislation.

Sharp Electronics of Canada Ltd. encourages candidates from diverse groups to apply. We at Sharp are committed to fostering an environment that is inclusive, barrier free and accessible. We will provide accommodation to candidates with disabilities who request accommodation that respects the dignity of the candidate. Dignity includes consideration of how accommodation is provided and the individual’s own participation in the process.

If you are selected to participate in the recruitment and selection process and require accommodation, please notify us and we will work with you to meet your needs.