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Client Services Coordinator, PT (EveningWeekend)
Client Services Coordinator, PT (EveningWeekend)Spectrum Health Care • Markham, Ontario, Canada
Client Services Coordinator, PT (EveningWeekend)

Client Services Coordinator, PT (EveningWeekend)

Spectrum Health Care • Markham, Ontario, Canada
Il y a plus de 30 jours
Type de contrat
  • Temps partiel
Description de poste
  • Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients staff and community partners
  • Acts as a problem solver for clients and responds to inquiries from LHIN and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with the funder representatives regarding client care
  • Collects and enters all pertinent client data into computer system
  • Provides lists schedules and performs other administrative duties to support the personal support worker and Nurse program
  • Qualifications :

    • Minimum of 2 years working in an office setting
    • Must be able to work weekends on rotation
    • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
    • Medical Office Admin Diploma or equivalent
    • Excellent English written and verbal communication skills (Additional language skills considered an asset) (Fluency in Mandarin / Cantonese is an asset)
    • Proficient in Word Outlook and ability to learn proprietary software
    • Remote Work : No

      Employment Type : Part-time

      Key Skills

      Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

      Department / Functional Area : Administration

      Experience : years

      Vacancy : 1

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