Insurance Broker

We are seeking a Personal Lines Service Broker to join our Union Power team in Hamilton, ON. In this role, you’ll assess clients’ insurance needs, provide tailored advice on personal and commercial coverage options, and match clients with suitable insurance solutions.

Responsibilities

• Assessing the client’s individual insurance needs (exposure identification) and obtaining quotes from insurers
• Using professional knowledge and expertise to assist clients in obtaining personal quotes from insurers
• Using professional knowledge and expertise to assist clients in obtaining personal and/or commercial insurance based on assessed needs
• Treating all clients in a fair, professional, and friendly manner
• Provide professional insurance advice and guidance, including, but not limited to, advising on coverage options available in the marketplace
• Ensuring that available discounts the client qualifies for are applied
• Responding to client inquiries promptly via telephone and/or email (whichever the client prefers)
• Completing any client requests such as, but not limited to, policy changes, contacting 3rd parties to confirm coverage (i.e., lawyers, financial institutions, dealerships, etc.), and handling payment requests
• Gathering information requested by insurers, and corresponding with insurers in a friendly and professional manner
• Acting on clients’ behalf to ensure claims are handled quickly and fairly (acting as the client’s claims advocate) when it becomes necessary
• Ensuring all applicable insurance company portals, as well as the broker management system, are fully documented after every client interaction
• Adhering to the RIBO Code of Conduct and understanding the RIBO definition of “Misconduct”
• Following instructions from management regarding file maintenance, collection of premiums, binding authority, and workflow
• Maintaining compliance with provincial licensing requirements at all times, including continuing education credits

Qualifications

• RIBO license required
• Minimum of 3 years of insurance industry experience
• Strong communication skills, both written and verbal
• Effective organization, time management, and multi-tasking skills
• Ability to work in a fast-paced environment

All-star Candidates Will Have

• Additional industry qualifications such as CIP and CAIB
• Experience with Sig, Applied Rating Services, AS400, and other company portals (asset)

What’s In It For You

• Learn by working alongside our experts
• Extended health care and dental benefits
• A retirement savings plan with company contributions
• A suite of Health & Wellness offerings
• Mental Health programs and support for you and your family
• Competitive compensation

Our mission at Union Power Insurance Brokers is to provide professional and trusted insurance advice to members of Canada’s Building Trades Unions. We are committed to bringing our customers the best insurance protection for their assets at the lowest possible price. Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance

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