Education Manager

ShareDo, part of Clio, is a cutting‑edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their Case Management System to streamline processes, maximise margin, and provide improved client experiences.

In March 2025, Clio, the global leader in cloud‑based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees.

We are a category leader in legal technology:

• Serving more than 150,000 legal professionals in more than 130 countries
• 300+ app integration partners in our ecosystem
• 17 years of building innovative cloud‑based solutions for the legal industry
• Recognition from more than 100 law societies and bar associations across the globe
• The most 5‑star reviews of any legal practice management software

We’re looking for exceptional talent to help drive this next chapter. If you’re passionate about building world‑class legal technology and want to make a meaningful impact in a rapidly growing market, we’d love to hear from you.

THE ROLE

We are looking for an Education Manager who is as excited about learning and development as we are. In this role, you’ll be the architect of our training and certification programs, crafting educational journeys that resonate with internal teams, partners, and customers alike. Your goal? To ensure everyone not only understands our product but is inspired to use it to its fullest potential.

What You’ll Do

• Craft Compelling Training Programs: Design and roll out engaging training initiatives that cater to diverse audiences, from our internal staff to external partners and customers. Your programs will be the bridge that connects everyone to our product’s full potential.
• Develop Impactful Certification Paths: Create certification tracks that challenge and validate the expertise of our users, aligning with industry standards and our internal competency frameworks.
• Curate Engaging Content: Produce a variety of educational materials—think interactive courses, insightful webinars, and hands‑on workshops that make learning our product both informative and enjoyable.
• Align with Competency Frameworks: Collaborate with cross‑functional teams to ensure all training materials are in sync with our competency models, supporting skill development at every level.
• Deliver Dynamic Training Sessions: Lead live sessions that captivate and educate, helping learners apply their knowledge in real‑world scenarios.
• Provide Ongoing Support: Be the go‑to resource for learners, offering guidance and support to ensure they can effectively apply their knowledge.
• Measure and Enhance Training Impact: Use data‑driven insights to assess the effectiveness of training programs, continuously refining content and delivery to meet evolving needs.
• Collaborate Across Teams: Work closely with Product, Customer Success, and Sales teams to ensure training programs align with company goals and product updates.
• Scale Training Initiatives: Develop scalable solutions that cater to a growing global audience, including localized content to meet diverse needs.
• Promote Self‑Learning: Enhance self‑service learning options, empowering users to learn at their own pace and convenience.

Who you Are:

• Experience: At least 5 years in training, education, or instructional design, preferably within the SaaS or tech industry.
  Content Creation Skills: Proven ability to develop engaging educational content across various formats.
• Competency Framework Knowledge: Familiarity with developing training programs that align with competency models.
• Analytical Mindset: Ability to assess training effectiveness and drive improvements based on data.
• Communication Skills: Exceptional verbal and written skills, with the ability to make complex concepts accessible.
• Project Management Prowess: Strong organizational skills, with experience managing multiple training programs simultaneously.

THE BENEFITS

• Flexible hours and remote work (though we like to get together from time to time!)
• 25 days holiday + bank holidays
• Pension contribution
• Life Insurance & Critical Illness cover
• Professional development and growth options

THE COMPANY CULTURE

At Clio, we are both human and high‑performing—every decision we make reflects both.

We believe that transforming the legal experience for all starts with a strong foundation: our people and culture. We thrive on diverse perspectives, authentic experiences, and a shared commitment to excellence.

As a Distributed by Design company, we embrace the best of both worlds—flexible remote work with intentional in‑person connection. Our global team comes together to collaborate, grow, and amplify our collective impact.