Director - Product – Risk & Insurance

Jump Recruitment Specialists has partnered with ClearRisk in their search for a full-time permanent Director - Product - Risk & Insurance reporting remotely to their St. John's, NL office.

Location: Remote Work

WHO THEY ARE

ClearRisk is a growing SaaS company serving public-sector and enterprise clients across North America with risk and claims management solutions. As we scale, we're looking for a hands‑on product leader who brings deep risk and insurance knowledge and can shape the next generation of our platform.

ROLE OVERVIEW

This role fills a strategic gap on our technical and product leadership team: someone who will own product vision and dive into day‑to‑day product discovery, requirements, workflows, customer insights, and roadmap execution. The Director - Product - Risk & Insurance will serve as the bridge between ClearRisk's customers, business leadership, and engineering team. This person will define the product vision, shape the roadmap, and contribute directly to hands‑on discovery, user flows, requirements, and prioritization—without needing to code. They'll combine domain expertise (risk, insurance, claims, underwriting, compliance) with SaaS product leadership, ensuring we build solutions that are both technically feasible and deeply aligned with customer needs.

This is an ideal role for a senior product leader who can operate at two altitudes:

• Strategic: setting vision, understanding market direction, building the product strategy.
• Hands‑on: writing requirements, evaluating user flows, participating in sprint reviews, engaging with customers, and partnering closely with engineering.

KEY RESPONSIBILITIES

Product Vision & Strategy

• Define and own ClearRisk's long‑term product vision for risk, insurance, and claims management solutions.
• Translate market trends, regulatory developments, and customer needs into actionable product direction.
• Identify opportunities for innovation aligned with ClearRisk's growth goals.

Hands‑On Product Management

• Lead product discovery: develop user stories, use cases, workflows, and functional requirements.
• Engage directly with customers, users, industry SMEs, and internal teams to validate problems and shape solutions.
• Work closely with engineering (without needing to code) to clarify requirements, prioritize work, and ensure quality execution.
• Support design efforts: wireframes, process flows, and solution mapping with UX/Design resources.

Roadmap Ownership & Execution

• Build, prioritize, and manage the product roadmap across short‑term deliverables and long‑term market differentiation.
• Balance competing demands across customer requests, strategic initiatives, technical dependencies, and internal goals.
• Lead sprint planning, backlog refinement, and cross‑functional alignment.

Domain Expertise – Risk & Insurance

• Serve as the internal subject matter expert on risk, insurance, claims, underwriting workflows, loss data, and regulatory context.
• Ensure that product features accurately reflect real‑world domain requirements and industry best practices.
• Guide data model considerations and logic validation from a domain standpoint (no coding expected).

Cross‑Functional Leadership

• Collaborate with Engineering, Sales, Customer Success, and Operations to align product roadmap with business needs.
• Support Sales and Marketing with product positioning, messaging, and GTM strategy.
• Provide leadership and mentorship for future product hires as the team grows.

Customer & Market Understanding

• Conduct ongoing market research to stay ahead of trends in insurance technology, risk management, compliance, and public‑sector needs.
• Use customer data, usage insights, and feedback loops to drive product decisions.

QUALIFICATIONS

• 8–12+ years in the insurance, risk management, claims, underwriting, or related fields.
• 5–8+ years in SaaS product management or product leadership roles.
• Experience in a growth‑stage or scaling SaaS environment strongly preferred.
• Has led product strategy and delivered enterprise or complex workflow products.
• No development/coding background required but must have technical fluency and be able to engage deeply with engineering.

SKILLS & COMPETENCIES

• Strong understanding of the risk, insurance, and/or claims lifecycle—especially public‑sector or enterprise environments.
• Ability to translate complex domain requirements into clear product specifications.
• Strong communication skills; able to articulate technical and domain concepts to diverse stakeholders.
• Hands‑on approach: willing to roll up sleeves and personally lead discovery, requirements writing, and priority‑setting.
• Data‑driven thinker: comfortable with analytics, KPIs, and product performance metrics.
• High business acumen and strategic thinking.

WHAT YOU BRING

• A balance of visionary leadership and practical execution.
• Deep industry credibility in risk/insurance combined with strong product instincts.
• The ability to stabilize and elevate ClearRisk's product function during a period of growth.
• A passion for building solutions that solve real customer problems in measurable ways.

WHY THIS ROLE MATTERS

ClearRisk is at a pivotal stage. This role will:

• define the future direction of our platform,
• fill a critical hybrid gap between domain and product,
• influence engineering priorities,
• drive growth through better product‑market fit,
• and shape the foundation of our future product organization.

Come join a great team! Apply in confidence today!

Rebecca Furey, Recruitment Specialist | rebecca@highertalent.ca

Jump Recruitment Specialists | www.jumpcareers.ca

ClearRisk is an inclusive employer. We are committed to creating and managing a safe workplace and fostering a culture of belonging that is supportive and respectful of employees and partners with diverse backgrounds that ensures all stakeholders in ClearRisk have a full and enriching experience. We also value diversity of perspective including differences in personality, life and work experience, skills, and ways of thinking and working.

ClearRisk is committed to maintaining an employment equity program that would include processes, plans and procedures that address under‑representations in the employment of women, members of visible minorities, and other protected groups designated by legislation or otherwise.