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Workforce Management Agent
Workforce Management AgentVille de Laval • Laval, QC, CA
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Workforce Management Agent

Workforce Management Agent

Ville de Laval • Laval, QC, CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
  • Permanent
Description de poste

UNIT: Union of Technical and Professional Office Employees of the City of Laval

JOB POSTING NUMBER: 1260

POSTING PERIOD: Indeterminate

STATUS: Temporary Replacement

DIVISION: Citizen Protection, Direction and Administration of the service

SALARY: Class 4 - $44,245.23 to $68,069.59

SCHEDULE: DAY; MONDAY to THURSDAY - 08:15 to 17:30 - A

WORK LOCATION: 2455, boul. Curé-Labelle

The challenges that await you

Performs various technical tasks related to schedule management and call lists, staffing assignments, reconciling attendance records with hours worked, controlling hour banks, calculating and disbursing payable amounts, as well as producing and disseminating reports and statistics related to their area of expertise. Identifies issues and makes recommendations to their supervisor to resolve them. Informs internal clients and external partners of the procedures and standards to be followed, and conducts informational workshops.

Participates in planning the execution of work related to their area of expertise and contributes to continuous improvement and IT development projects.

The ideal profile for us
  • Hold an AEC diploma in human resources;
  • Have one (1) year of relevant work experience for the position, as described in the summary above;
  • Have experience in customer service;
  • Be motivated by the diversity of work, handling multiple tasks simultaneously, and the opportunity to contribute to teamwork;
  • Have an interest in data entry;
  • Be available to work overtime (a few days a year during holidays);

  • Proficiency in written French;

  • Knowledge of Word and Excel software;

  • Knowledge of scheduling and payroll management software (Kronos, an asset);

  • Knowledge in the application of collective agreement rules.

Skills
  • Agility to adapt
  • Collaboration
  • Proficiency in office automation
  • Customer orientation
  • Results orientation
  • Openness to diversity
  • Rigor/quality assurance
  • Analytical ability
The benefits of being part of our team

Choosing the City of Laval means working for the third largest city in Quebec on diverse and stimulating mandates. It also means having the opportunity to grow within a human, committed team that enjoys working in a pleasant environment.

For this position, we offer competitive working conditions and benefits:

  • A workplace easily accessible at 2455 boul Curé Labelle;
  • Position eligible for a hybrid work model;
  • A work schedule of 4 days a week (33 hours, from Monday to Thursday) allowing for work-life balance;
  • Defined benefit pension plan;
  • Employee assistance program (EAP).
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Workforce Management Agent • Laval, QC, CA

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