Technical Leader, Enforcement

25-60 Technical Leader, Enforcement

The Opportunity

The Technical Leader, Enforcement leads the planning ,development, implementation and evaluation of operational practices that support effective investigation, audit and enforcement activities, in alignment with the organizational and enforcement strategy. Provides day-to-day supervision, technical direction, and coaching to the enforcement team, with a focus on case management and strategic initiatives. Provides key advisory support to Provincial Safety Manager, Enforcement.

Status: Regular, Full-Time, Excluded
Number of Positions: 1
Pay Grade: 19 ($98,500 - $147,800 annual base salary)
Location: Various Lower Mainland Locations (Hybrid work environment)
Reports to: Safety Manager, Compliance and Enforcement

As the Technical Leader, Enforcement, you will:

Provide strategic technical program management and decision support to the Provincial Manager, Enforcement, by:

• Drafts and supports the creation of individual cases and templates for Public Safety Advisories, Information Bulletins, Directives, Compliance Orders, Monetary Penalty, , Safety Orders, Discipline Orders and/or other relevant enforcement instruments;
• Leads the development and implementation of internal enforcement policies, business processes/operating procedures that align with Provincial and National standards and best practices for public agencies/regulators;
• Identifies opportunities for regulatory amendments based on enforcement and investigation findings to maintain accuracy and relevance of regulations and/or business policies in partnership with Standards and Technical Leadership and Policy teams;
• Reviews ;
• Conducts confidential high profile and escalated investigations and interviews to formulate statutory decision recommendations for Safety Manager Review, Enforcement Actions and management of Appeals;
• Supports various corporate projects by providing ongoing technical advice to Technical Safety BC’s statutory decisions, standard operating procedures, and best practices to ensure consistency and supportability.
• Collaborates with Provincial Safety Manager, Enforcement to make recommendations and prepares business cases by assessing scope, objective and budget;
• Provides subject matter expertise to support research and analysis activities by looking at safety behaviour or broader compliance issues within specific segments, regions or industries;
• Contributes to the ongoing development, refinement and application of safety behaviour health metrics and case-level risk prioritization and decision tools.
• Collaborates with other regulatory agencies and jurisdictions to identify opportunities for consistency and sharing of knowledge to advance programs;
• Managing directly reporting employees, involving recruitment and selection; coaching and development; performance management; and all related people practices in accordance with policies and the collective agreement(s);
• Provides technical guidance and coaching to Lead Investigating Officers and Enforcement Investigation Specialists in evidence collection and assessment, investigation method options, duty holder relations, reporting and enforcement decision-making and quality of reports / documents;
• Presents to the Board of Directors and Executive as required

Knowledge, Skills & Experience you have:

• Degree in legal, social services, corrections, psychology, or related field.
• 5 years’ related work experience:
• Planning, leading and conducting complex investigations in a legal or regulatory environment
• Exercising statutory decision-making powers
• Providing technical guidance and direction
• 3 years’ (preferred) experience in leading, coaching and supervising others, including people and change management .
• Certified Lead Auditor with demonstrated experience conducting audits in accordance with ISO 19011 guidelines is preferred. Alternatively, candidates with 3 years of regulatory audit experience may be considered, provided they complete an approved Management Systems Lead Auditor course within six (6) months of hire.
• In-depth understanding of the Safety Standard Act, administrative law practices, and associated regulations regulated by Technical Safety BC.
• Experience conducting investigations into regulatory offences that may lead to prosecution, preferred.Project management experience, PMP preferred.
• Experience in the interpretation and application of regulations, standards and codes and providing advice on acts, regulations, policies and procedures.
• Excellent, broad audience communication skills, including presentation development and delivery, written and oral communication, and public speaking. This includes the ability to present to employees, clients, stakeholders and the general public.
• Ability to organize and lead employees through engagement and inspiration to translate the business strategy into executable, tactical plans.
• Ability to exercise good judgement and critical thinking when making decisions. Reviews, managing complex enforcement files and planning strategy for Appeals and other investigation processes.
• Strong technical skills using Microsoft Office Suite, including Word, PowerPoint, Excel and Microsoft Projects.
• A valid Class 5 BC Drivers’ Licence and willingness to travel throughout the province of BC.

Beyond the role:

Community & Wellness – We recognize and respect each other’s diverse needs. We strive to maintain a healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time), flexible paid holidays, a free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community, and having fun, whether volunteering in the community, or running together on our Sun Run team. In 2024, Technical Safety BC supported BC Cancer Foundation, Aboriginal Coalition to End Homelessness, Crisis Centre BC, Quest Non-Profit Grocery Markets, A Loving Spoonful, and Greater Vancouver Foodbank.

Employee Resource Groups – We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiatives we’re passionate about.

Learning & Development – We value giving and receiving feedback, as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned, wrap up sessions, one-on-one meetings, and team or individual courses, workshops, and conferences.