guest service supervisor

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Business / commerce, general
• Hospitality administration / management, general
• Tourism and travel services management

Work setting

• Hotel, motel, resort

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients / guests with special needs
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Work conditions and physical capabilities

• Standing for extended periods
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Weight handling

• Up to 45 kg (100 lbs)

Personal suitability

• Excellent oral communication
• Excellent written communication
• Flexibility

Screening questions

• Are you authorized to work in Canada?

Employment terms options

• Early morning
• Evening
• Shift
• Morning

Experience

• 5 years or more

Employment terms options

• Night
• Day
• Weekend
• Overtime required

Health benefits

• Health care plan

Other benefits

• Other benefits
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week