IT Manager:
On behalf of our Technology client, Procom is searching for an IT Manager for a full-time role. This position is an onsite position at our client’s Sherwood Park office.
IT Manager - Job Description:
BIS Safety Software is seeking a hands-on IT Manager to oversee and optimize their internal technology environment. This role focuses on infrastructure, cybersecurity, and IT operations, ensuring secure and efficient systems. The IT Manager will lead a small team, providing guidance and support to enhance the company's IT capabilities.
IT Manager - Responsibilities:
• Lead and execute IT infrastructure and security projects from planning through implementation.
• Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization.
• Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime.
• Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly.
• Oversee internal network operations including LAN/WAN, routers, switches, firewalls, and backups.
• Document systems, configurations, and standard procedures to ensure clarity and continuity.
• Implement updates, patches, and upgrades across environments while minimizing disruption.
• Help integrate and support cloud-based infrastructure (e.g., AWS) to improve scalability and resilience.
• Apply security best practices to protect systems and data, while supporting frameworks like SOC 2.
• Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high-performing IT team.
IT Manager - Mandatory Skills:
• 5-8 years of progressive IT experience in infrastructure, security, and system administration.
• Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory.
• Experienced with tools such as Microsoft 365, Active Directory, SharePoint, N-Central, Fortinet, and Sentinel One.
• Hands-on experience with internal networks, servers, routers, switches, firewalls, and backup systems.
• Strong documentation, system audits, and change management experience.
• Strategic execution and security-minded thinking.
• Hands-on leadership and team mentorship skills.
IT Manager – Nice-to-Have Skills:
• Experience supporting internal security programs or audits (SOC2, ISO27001, etc.).
• Knowledge of remote desktop software and recommendations for improvements.
• Experience leading cybersecurity training programs.
• Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.
• Familiarity with cloud platforms and aligning solutions with business needs.
IT Manager – Assignment Length:
This is a permanent position.
IT Manager - Start Date:
ASAP.
IT Manager - Assignment Location:
Sherwood Park, Alberta, Canada. This is an onsite position.
IT Manager • Sherwood Park, CA
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