IT Manager

IT Manager :

On behalf of our Technology client, Procom is searching for an IT Manager for a full-time role. This position is an onsite position at our client’s Sherwood Park office.

IT Manager - Job Description :

BIS Safety Software is seeking a hands-on IT Manager to oversee and optimize their internal technology environment. This role focuses on infrastructure, cybersecurity, and IT operations, ensuring secure and efficient systems. The IT Manager will lead a small team, providing guidance and support to enhance the company's IT capabilities.

IT Manager - Responsibilities :

• Lead and execute IT infrastructure and security projects from planning through implementation.
• Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization.
• Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime.
• Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly.
• Oversee internal network operations including LAN / WAN, routers, switches, firewalls, and backups.
• Document systems, configurations, and standard procedures to ensure clarity and continuity.
• Implement updates, patches, and upgrades across environments while minimizing disruption.
• Help integrate and support cloud-based infrastructure (e.g., AWS) to improve scalability and resilience.
• Apply security best practices to protect systems and data, while supporting frameworks like SOC 2.
• Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high-performing IT team.

IT Manager - Mandatory Skills :

IT Manager – Nice-to-Have Skills :

IT Manager – Assignment Length :

This is a permanent position.

IT Manager - Start Date :

ASAP.

IT Manager - Assignment Location :

Sherwood Park, Alberta, Canada. This is an onsite position.