Community Development Coordinator

Requisition ID : 19709

Department : Community & Social Services Dept.

Service : Housing and Homelessness Services

Branch : Homelessness Systems & Operations

Employment Type : 1 Full-time Temporary - Up to 1 year

Work Hours : 35.00 hours per week

Affiliation : CIPP

Salary Information : $85,947.68 - $104,577.20 annually (2025 rates of pay)

Location : 100 Constellation, Nepean

City : Ottawa, ON

Job Category : Community and Social Services

Application Close :  06 / 02 / 2026

JOB SUMMARY

The Homelessness Systems and Operations Unit is responsible for planning and managing the effective functioning, coordination and monitoring of the homelessness service system, which involves the effective delivery of services to the community through non-profit agencies / for profit providers, including street outreach, housing with supports and transitional / supportive housing, Housing First including housing subsidies, general housing assistance and residential service homes.

You will act as a single point of access for businesses / housed residents and communities. You are responsible to establish and maintain relationships to enhance collaboration and resource sharing and develop and implement strategies for increasing community engagement. You play a leadership role in developing and implementing local strategies to determine service needs by organizing and facilitating consultation initiatives. You are responsible for resolving conflicts and problem solving to develop solutions to improve service delivery and to respond to emerging community needs or issues and responding to requests and complaints directed to senior staff from the general public, City council, internal City staff and community stakeholders. You are responsible to assist in a wide variety of department and branch initiatives to support community development, offering guidance and opportunities for social change and making improvements to communities, and act as a spokesperson for the Branch at meetings and on project teams.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Social Work, Health, Recreation, Communications, Leisure Studies, Physical Education, Business or Public Administration, or directly related field

Minimum of 6 years of progressively more responsible experience in community focused programs and projects of increasing complexity

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and / or AED certificates are assetsAODA Accessibility / IASR TrainingHigh Five training courses are assets

KNOWLEDGE

• Community development process and alternative service delivery mechanisms
• Program development and evaluation
• Project management principles and techniques
• Knowledge of the corporation, departmental business requirements, policies, procedures, organizational structure and the services and programs provided by the City
• Resources available within the community to meet community needs, such as businesses, schools, social service agencies and other facilities, funding, leadership and expertise
• Demographic composition of local communities and neighbourhood dynamics
• Values, norms and beliefs held by the community
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

WHAT YOU NEED TO KNOW

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.