Service and Install Technician

Job Description

Job Description

We Don’t Just Hire People - We Build Teammates.

Hudson is a different kind of security, doors, automation, and locksmithing company.

We’re part construction, part tech, part problem-solvers, part “MacGyver meets Mythbusters,” and part “laugh until someone snorts.”

We protect people, property, and livelihoods - and we never forget the responsibility that comes with that.

But we also celebrate National Pretzel Day.

We run rock-paper-scissors tournaments for a 5-pound chocolate bunny.

We roast each other’s inner nerds (lovingly), and we take pride in the fact that Hudson laughs together - a lot.

If that sounds like your kind of place… keep reading.

Who We Are (All Under One Roof) :

Hudson Entry & Automation brings togeth er three powerful service areas inside one unified operating company :

Security & Access Systems :

• Access control, cameras, alarms, automated door operators, telephone entry, physical / electronic security systems, and gate control.

Perimeter & Gate Automation :

Cantilever sliding and swing gates, barrier gates, bi-folding gate systems, parking access and revenue control, automated door operators, wiring, fencing, and specialty automation projects.

Commercial Doors & Hardware :

Overhead doors, dock levellers, hollow-metal and steel doors, commercial hardware, closers, locksmithing, restricted key systems, master keying, and life-safety hardware.

Different crafts, same mission :

Build a team with heart, humour, humility, grit - and exceptional skill.

The Hudson Technical Career Ladder

At Hudson, your career grows with you. We don’t do dead-end positions.

Every field role falls into one of our five technical levels :

Junior Technician :

Learning, observing, improving. Hungry and dependable.

Technician :

Capable, confident, independent on smaller tasks, reliable backup on big ones.

Lead Technician :

Takes ownership of jobs, mentors others, and runs small teams.

Senior Lead Technician :

Top performer. Trusted with complex, custom, or high-stakes projects. Helps shape standards.

Technical Operations & Sales (Inside Role) :

A highly respected next step for Senior Leads who want to :

Mentor and coach both field and office staff.

Work directly with clients.

Support project planning and quoting.

Strengthen the company with their experience.

Help build internal training and systems.

It’s a role built for leaders who want to grow their impact beyond the field.

Not Everyone Stays in One Lane - And That’s a Good Thing

Some technicians discover they love working with customers.

Some get hooked on project planning.

Some become absolute wizards with AI tools or digital workflows.

At Hudson, you can transition into :

Project Management.

Sales & Estimation.

Service Coordination.

Business Operations.

Internal Training & Systems Development.

AI-enabled tools and knowledge management.

We’re not a company that says, “Stay in your lane.”

We’re a company that asks, “Where do you shine?”

Who Thrives at Hudson (And Who… Doesn’t)

This is where we break the mould.

You will thrive here if you :

Have a good sense of humour.

Can laugh at yourself.

Can lead one day and assist the next.

Appreciate a team where everyone takes a turn leading.

Are humble, competent, caring.

Love learning and want to grow.

Can say “I messed up,” “I was wrong,” and “I’m sorry”

Enjoy cross-training and sharing knowledge.

Have a growth mindset, hate stagnation, and despise “we’ve always done it that way” thinking.

Enjoy working alone sometimes and in small 2-3 person teams other times.

Want a career where the work matters.

You will NOT thrive here if you :

Are arrogant.

Are disrespectful.

Are unteachable.

Are a jerk.

We say it clearly :

No jerks. No exceptions.

The Hudson Work Style :

Regardless of division, most technical roles follow a similar rhythm :

80% field work 20% reporting, notes, photos, digital documentation Lots of teamwork (pairs or small groups) Fast learning and constant improvement

The work is physical, challenging, meaningful - and never boring.

You’ll install, fix, wire, troubleshoot, test, bend conduit, align hardware, solve problems, and occasionally become the hero of someone’s day.

And you’ll laugh. A lot.

Smarter, Not Harder - Technology at Hudson.

Hudson prides itself on modern, tech-enabled operations. You’ll use :

A cloud-based field management system.

A Hudson-issued smartphone.

Digital work orders, schedules & drawings.

An internal AI-powered intranet.

Tools and systems built by Hudson’s own AI specialists.

Video-based training and knowledge modules.

Modern internal communication channels.

We innovate constantly - because trades deserve better tools.

The Cool Stuff We Get to Do :

Because of our long-standing reputation in perimeter security and our strong partner relationships with other contractors, we land projects that others won’t touch :

Complex automation.

Remote locations.

High-security facilities.

One-off engineering challenges.

Jobs too custom for “cookie-cutter” companies.

This means real opportunities to travel to :

Yellowknife.

Ottawa.

Wawa.

Newfoundland.

Nova Scotia.

Alberta.

British Columbia.

We embrace the weird, the custom, the difficult and we love the challenge.

What Hudson Offers :

Competitive hourly pay ($24-$35 / hr depending on role) Overtime + bonus opportunities Medical, dental, vision, life & disability benefits Company vehicle & tools (for field roles) Paid time off Quarterly reviews + real career growth Company events Store discounts On-site parking A team with heart, humour & drive.

Requirements :

Valid G license & clean abstract.

Able to work outdoors, on ladders, and lift 50 lbs.

Good customer service, organization, and computer skills.

Clean police record.

“We Might Not Need Someone This Minute… But We’re Always Hiring All-Stars”

If you’re the right person - humble, hungry, hardworking, honest, and hilarious - we will make room for you.

We hire based on :

Values.

Attitude.

Character.

Potential.

Team fit.

Skills we can teach.

Values we can’t.

About Hudson Entry and Automation :

Hudson Entry & Automation provides sales, installation and service of reliable and durable access control and security systems.Our focus at Hudson is on providing quality parking equipment, revenue control, sliding and swing gates, access control, and physical and electronic security. We supply solutions to our customers and bring innovative new ideas and superior products to your business. Our company features a wide range of manufacturers, suppliers and strategic partners to provide you with the best customized solution tailored to fit your needs and budget. Hudson’s head office is strategically located in London, Ontario allowing us to service clients all over South Western Ontario.Who We AreWe help you secure your premises. Our quality parking equipment, revenue control, sliding and swing gates, access control, and physical and electronic security solutions will give you peace of mind. We service industrial, agricultural, commercial and residential clients across Southwestern ON with customized solutions tailored to fit your needs and budget.