Coffee Inside Sales Representative

Job Description

Are you that friend who always recommends the best beans, debates pour-over vs. espresso, and knows your way around a grinder? If your idea of fun includes brewing the perfect cup or talking shop about the latest espresso machines— this job is for you.

We're hiring a Coffee Inside Sales Representative on behalf of a growing, innovative specialty coffee distributor . This isn’t just retail—it’s your chance to join a team of true coffee enthusiasts, help others discover the world of quality coffee, and grow with a company that lives and breathes caffeine-fueled passion.

Hours & Schedule :

• Full-time (45 hrs / week)

Monday–Friday : 9 : 00am–5 : 00pm

Saturday : 11 : 00am–4 : 00pm

Responsibilities

Help customers via phone, email, chat, and in-person —answering questions, recommending equipment, and guiding purchases.

Greet walk-in customers in our showroom , demo coffee machines, and create a welcoming, informative experience.

Handle in-store transactions (cash, debit, credit) with care and accuracy.

Stay up to date on the latest coffee trends and equipment.

Support other departments when needed during busy times—you're a team player.

Requirements

Bonus Points If You :

Benefits

Other companies call this role :

Customer Service Representative

Customer Experience Associate

Customer Service Agent

Customer Care Representative

We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well".  All applicants will be contacted within 5 business days. No phone calls please. IND1

Requirements

A specialty coffee enthusiast (not just a barista—this goes beyond shifts and lattes). You know your espresso machines, grinders, and brewers—or you're hungry to learn every detail. You’re a people person who brings energy, patience, and great conversation to every interaction. You’re dependable, upbeat, and excited about helping others find their perfect coffee setup. You want a long-term opportunity in a company where your passion can turn into a career.