Financial Services Technology Manager

Description

& SummaryA career within Technology Strategy services, will provide you with the opportunity to help organizations transform their technology capabilities and solve their most critical challenges. We focus on delivering technology solutions by utilizing agile operating models that help our clients win in the market. Our team focuses on enterprise architecture as a differentiating capability. We leverage digital analytics to enhance the customer experience and optimize business operations, and use modern management techniques such as robotic process automation and next generation sourcing strategies to help our clients get fit for growth.

Consultants in our financial services industry aligned team enable banks, insurers and other financial institutions to innovate, improve and achieve high performance. You’re joining a team that will challenge you and invest in your professional development. You’ll get a chance to work with a high performing team that helps clients through a range of services including: End to End process automation; business transformation; customer experience, digitization and modernization; and risk and regulatory consulting. The practice area is a highly collaborative and entrepreneurial work environment and is an area of significant investment and growth for the firm.Meaningful work you’ll be part of

As a Financial Services Technology Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Lead financial services strategy and transformation programs, focused on retail banking and channels (digital and contact centre focus)

• Gathering and analysing client information and develop data-driven insights to support the development of platform and channel business and technology strategies

• Lead client interactions to understand the client’s business and technology strategy and operations through research, interviews, formulating and testing hypotheses

• Direct experience of agile product and platform ceremonies, and agile development

• Lead the gathering and prioritization of business and or technology requirements

• Ability to support program and project management with first hand knowledge of software development lifecycle

• Use product management skills to drive product-focused delivery for clients

• Deliver client projects on time and within budget, utilizing tested project management methods, exceeding client expectations through outstanding team performance and stakeholder management

• Work directly with clients to integrate People, Process and Technology (Data) components into meaningful, value added solutions

• Build and maintain effective, trusting and collaborative client relationships at multiple levels

• Collaborate with team members at various levels to lead and develop compelling client proposals, white papers, thought leadership and point of view, describing the business challenge and proposed business and technology solutions, scope, risks and dependencies

• Contribute to building a strong and sustainable PwC culture through effective employee engagement, mentoring and coaching team members through timely, meaningful verbal and written feedback

Experiences and skills you’ll use to solve

• Significant experience within Technology management, and / or strategy

• Significant experience with Agile, Scrum, SAFe and Kanban methodologies

• Prior work experience with a Financial Services firm or an internal consulting group

• Strong understanding of one or more business domains within Retail or Commercial banking

• Hands on experience with technology domains including and not limited to: Process Automation; Digitization; Full Stack Software Delivery; and experience with Cloud migration and Data strategies

• Deep understanding of the software release lifecycle and testing strategies/processes

• A proven track record of successful project completion and a demonstrated ability to manage client communications and expectations

• Strong technical leadership skills and business analysis skills

• Proactive and logical approach to information gathering with an ability to synthesize complex ideas and present information clearly and effectively

• Capable to build relationships which are genuine and rooted in trust with clients and technical teams

• Ability to thrive in an environment of pressing deadlines and changing conditions

• Willingness to take initiative and assume responsibility

• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

• An ability to travel to client sites across Canada

• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance {+ 16 more}

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy ().Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels ().