Assistant Branch Manager

At Kootenay Savings, banking is not just a transaction—it’s a relationship, a responsibility, and a commitment to the places we call home. We’re looking for an Assistant Branch Manager who believes leadership is about service, trust, and showing up for people when it matters most.

This is a role for someone who understands the importance of strong, local financial institutions in small towns and rural communities—and who wants to be part of something bigger than themselves.

As an Assistant Branch Manager, you’ll play a hands-on leadership role supporting our Castlegar and Salmo branches. You’ll coach and develop staff, help guide branch performance, and create an environment where people feel supported, confident, and proud of the work they do. Your leadership will help ensure our members receive thoughtful, reliable service—whether they’re planning for the future, navigating change, or facing a critical moment in their lives.

This role is rooted in servant leadership . It’s about creating clarity and consistency for your team, leading with empathy and accountability, and building trust—inside the branch and across the community. You’ll step in when needed, collaborate closely with others, and lead with values that reflect care, integrity, and respect.

If you’re motivated by purpose, believe in community-based banking, and want to grow your leadership career with an organization that genuinely invests in people and place, we’d love to hear from you.

MAJOR ROLES & RESPONSIBILITIES

Leadership, Branch Planning & Communication

• Lead and role model behaviors that reflect Kootenay Savings’ vision, values, and culture, inspiring staff to embrace change, think innovatively, and contribute to a one-team environment.
• Coach, develop, and engage staff through performance and development planning, regular feedback, and coaching.
• Manage staff effectively ensuring compliance with the Collective Agreement and organizational policies.
• Drive the adoption of new processes, systems, and procedures by ensuring staff understand expectations, following up on adherence, and addressing gaps.
• Monitor key branch results and use data to identify opportunities, adjust plans, and support staff with coaching.
• Facilitate clear, two-way communication between the Branch Manager, corporate departments, and branch staff, encouraging feedback.
• Assume responsibility for the branch in the Manager’s absence, including making informed, independent decisions related to operations, member service, risk, and exception handling.
• Champion consistency by reinforcing processes and ensuring everyone understands how their work contributes to Kootenay Savings’ goals.
• Participate in projects and initiatives across Kootenay Savings, contributing insights, subject matter expertise, and making recommendations to support successful implementation and adoption.
• Model a servant leadership approach by actively listening, removing barriers, and supporting staff success.

Branch Operations & Compliance

Community Engagement & Business Development

Minimum Qualifications

Preferred Qualifications

Why work for us?

We know that our dedicated employees give us their all and are key to our success; in return, we offer a generous total compensation package that includes :

We thank all applicants for their interest; however only short-listed applicants will be contacted to move forward in the process.