J202512008 SDR - Sales Development Manager

At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future‑focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Your role in our future

Sales Development Manager (Hybrid – 2 days per week in our Markham office)

Quadient is looking for a hands‑on, people‑first Sales Development Manager to lead our NORAM SMB Financial Automation SDR team. This team drives qualified pipeline for Quadient’s AP and AR automation solutions across SMB and mid‑market segments through inbound, outbound, and account‑based strategies.

In this role, you’ll manage day‑to‑day execution, coach SDRs to peak performance, and collaborate cross‑functionally to ensure alignment on territory, campaign, and qualification strategy.

This isn’t just a tactical leadership role — it’s an opportunity to inspire, develop, and grow talent . You’ll bring structure, clarity, and motivation to the team, fostering a culture built on curiosity, accountability, and results.

Lead, coach, and develop a high‑performing team of SDRs supporting SMB and MM Financial Automation in NORAM

Drive execution across inbound, outbound, and ABM motions

Provide one‑on‑one coaching and development to help SDRs grow and achieve goals

Implement scalable personalization frameworks to enhance outreach effectiveness

Partner with Sales on territory alignment and opportunity management

Collaborate with Marketing and Demand Generation on campaigns and insights

Reinforce adoption of cadences, playbooks, and sales enablement tools

Leverage data and reporting to track activity, conversion, and pipeline performance

Partner with Global SDR Operations and AI Program Managers to ensure team readiness on new automation tools

Promote continuous learning and contribute to structured onboarding and training programs

Your profile

4+ years of B2B Sales Development experience

1–2+ years managing SDRs or team leads

Proven ability to coach and develop top‑performing teams

Strong process and operational discipline

Experience driving pipeline through outbound, inbound, and ABM programs

Skilled with tools like Salesforce, Salesloft (or similar), LinkedIn Navigator, Orum, Gong , and interested in AI‑driven tools

Excellent communicator and collaborator

Experience in SaaS, automation, or financial technology is a plus

A passionate coach who loves helping people grow

Known for spotting potential, providing actionable feedback, and fostering career development

Process‑oriented, bringing consistency and structure to outreach, qualification, and follow‑up

Data‑driven and analytical, using insights to identify performance gaps

Collaborative and trusted by Sales, Marketing, and Operations teams

Motivational leader who knows how to keep remote and hybrid teams engaged

Empathetic, energetic, and driven — with high expectations and strong integrity

This position has a salary range of $85,000.00 – $105,000.00 CAD.

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