Senior Customer Experience Associate (Canada)

Requisition ID : 245896

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face character and heart of our branches. Scotiabank is a place where we put our customers first and our priority is to help them achieve their financial goals.

We are looking for an enthusiastic driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network the focus is to provide exceptional service throughout the customers journey by :

• Acting as a lobby leader; ensuring customers are appropriately triaged and / or assisted
• Contributing to the Branchs targets by identifying and fulfilling simple sales opportunities including opening day-to-day accounts fulfilling pre-approved credit opportunities and processing GICs
• Nurturing rich long-standing relationships
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you In this role you will :

Do you have the skills that will enable you to succeed in this role Wed love to work with you if you :

Whats in it for you

Location(s) : Canada : Alberta : Edmonton

Scotiabank is a leading bank in the Americas. Guided by our purpose : for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Required Experience :

Senior IC

Key Skills

Catering,Asset,Corporate Finance,Environmental Science,Linux Administration

Employment Type : Full Time

Experience : years

Vacancy : 1