IT Network Administrator

What Makes Us Stand Out:

Granum is the leading software company devoted to serving landscapers and arborists across North America providing intuitive industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry LMN SingleOps and Greenius into one powerful software ecosystem. More than just a software company Granum works alongside its clients to implement systems for estimating scheduling crew training invoicing and payments blending technology with hands-on onboarding and human support. The companys mission is to help industry professionals unlock their potential and achieve their most important goals all united by the belief that its clients success is not just a milestone but a shared mission.

As a team were on a mission to reshape an age-old industry and were looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative innovative and supportive with a shared commitment to having fun while making an impact. We live by our core values: We Before Me Bias to Act The Extra 1% Accountable to Outcomes Unconditional Transparency and Forgiveness. If this resonates with you wed love to meet you and explore how you can help us build the future of the green industry!

Our culture and growth has been recognized with multiple awards its a great time to join!

• Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
• Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
• #9 Atlanta Business Chronicles 2024 Best Places to Work (Our second year in a row!)
• #6 of Built Ins 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
• Inc Magazines 2023 Best Places to Work
• Inc. 5000: #131 of 2024 Southeast Regional Americas Fastest Growing Companies. (Our third year in a row!)
• Inc 5000 Americas fastest-growing private companies (Our third year in a row!)
• Certified Great Place to Work Canada 2024

The reason behind the role

We are looking for a hands-on IT Network Administrator to help deploy automate and modernize our infrastructure processes and observability systems. The ideal candidate will have a strong background in managing networks device and user lifecycles and helping solve day-to-day IT requests. This role requires a proactive approach to troubleshooting strong flexibility and the ability to thrive in a fast-paced remote environment.

As an IT Network Administrator youll play a pivotal role in ensuring the stability scalability and modernization of our network and systems directly impacting the stability of our backend to help drive success of businesses across the green industry.

As our IT Network Administrator you will:

• Design configure and maintain network infrastructure
• Implement and manage network security measures such as firewalls VPNs intrusion detection/prevention systems and access controls.
• Solve day-to-day IT tickets submitted by our internal users.
• Administer identity and access management systems (e.g. Azure AD Okta Google Workspace).
• Manage SaaS applications and integrations
• Manage device fleets across Windows macOS iOS and Android using MDM/endpoint management tools (Jamf etc)
• Handle hardware lifecycle tasks such as procurement imaging deployment maintenance and retirement.
• Educate and support users on IT best practices security hygiene and technology usage.
• Help identify ways to make IT more efficient and effective.

Does this sound like you

If you have the following experience then this is a great role for you:

• 3 years of working with network infrastructure
• Strong expertise with macOS and Windows
• Experience with SaaS and Identity Provider management
• Strong written and verbal communication skills
• Able to communicate technical information to an audience both inside and outside the IT team

A few ways to stand out but not required

• Experience with ZTNAs and deploying VPN solutions
• Experience with Okta and low/no code platforms
• Scripting and automation experience (Python Bash PowerShell etc)

Location: Remote; open to candidates in the US and Canada

Compensation:

• Canada-based candidates: CAD 75000 - 90000
• US-based candidates: USD 75000 - 90000

Reasons why you would love it here!

• Join a team culture thats all about collaboration support and having fun while making a real impact every day.
• In the U.S. we offer comprehensive medical dental and vision coverage with multiple plan options plus additional add ons like HSA/FSA accounts disability and life insurance and more.
• In Canada we provide an employer-funded HSA-based benefits plan with drug dental and mental health coverage - giving you a flexible way to manage your healthcare needs.
• Were committed to your financial future with 401(k) matching for U.S. employees and RRSP matching for those in Canada.
• We invest in your growth through tailored career development conversations and support for tools courses and resources to help you thrive.
• And when it comes to work-life balance We offerunlimited Paid Time Off paid company holidays and a company-wide winter break from December 24 to January 1 - so you can truly recharge.

Granum does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in Canada or the U.S without sponsorship from the company.

Granum is an Equal Employment Opportunity and Affirmative Action Employer. We consider qualified applicants without regard to race color religion sex sexual orientation gender identity or expression national origin age marital status protected veteran status or disability status. Granum participates in the federal E-Verify program.

Granum is committed to providing accessible employment opportunities in accordance with the Accessibility for Ontarians with Disabilities Act 2005. Granum reserves the right to change job descriptions as per the needs of the organization. For accommodation requests please contact