Program Coordinator

Why Windsor?

Forward. Together. — Discover a career that connects purpose with possibility. At the City of Windsor, our employees thrive in a collaborative environment that values organizational excellence, community impact, and offers competitive benefits that supports professional growth. Located in Southwestern Ontario on the banks of the Detroit River and Lake St. Clair, Windsor is just minutes from downtown Detroit, Michigan and the north shores of Lake Erie, which is home to over 25 local wineries, craft breweries and distilleries. Windsor boasts world class entertainment, state-of-the-art facilities, iconic food, temperate climate, magnificent waterfront parks &gardens and an innovative workforce with demonstrated capacity in automotive, advanced manufacturing, transportation, life sciences, education and tourism. With affordable living, a diverse community, and a growing economy, Windsor offers a lifestyle as fulfilling as the work we do. Come join a team that reflects the city it serves.

Job Title : Program Coordinator

Job Posting Number : 2026-0006

Posting Type : Internal and External

Posting Period : Thursday, January 8, 2026, at 8 : 30 a.m. to Wednesday, January 14, 2026, at 4 : 30 p.m.

Department : Engineering

Union : Non-Union

Position Status : Regular Full-Time

Job Code : NU0703

Grade / Class : NU09

Number of Positions : 1

Rate of Pay : $81,422.54 - $98,970.28 Annually

Hours of Work per Week : 35 hours

Shift Work Required : No

Duties and Responsibilities :

• Overseeing the implementation and administration of various Right-of-Way programs, including the Private Drain Connection (PDC) Sewer Replacement Program, Culvert Replacement Program, Basement Flooding Subsidy Program, Sanitary Sewer Surcharge, and the new Stormwater Finance Program.
• Reviewing, evaluating, and approving submission packages for payment to residents, ensuring all documentation is accurate and complete.
• Handling, addressing and resolving complaints and appeals related to the programs, ensuring fair and transparent processes.
• Assist the Supervisor in conducting annual reviews of program budgets to ensure funds are allocated appropriately and efficiently, approving with AP stamp ($25,000.00) for bulk upload, invoice and vendor approval as needed.
• Reviewing and processing payment certificates for work performed by contractors related to the ROW programs.
• Investigating damage claims related to encroachment or permits and ensure compliance with relevant bylaws and standards.
• Being involved in staff training and development and stakeholder engagement.
• Preparing and researching reports for council, responding to public inquiries, and developing digital procedures to improve efficiency.
• Attending various meetings and providing functional supervision of municipal staff and contractors.
• Providing customer service to city departments, the general public, business owners, contractors, and consultants to address questions and concerns, and provide financial support for Subsidy Programs.
• Acting as the primary contact for residents, lawyers, councillors, and Administration regarding any questions, concerns, or issues related to programs.
• Managing invoice payments for the entire Right-of-Way Division and processing certificates for Public Works contracts.
• Administering By-laws, prescribing all necessary forms, and amending them as deemed necessary by the Supervisor of Right-of-Way Programs.
• Handling processes, upgrades, training documents and issues as an Amanda super-user.
• Will perform Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program.
• Will perform other related duties as required.

Qualifications :

Physical Demands :

In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and / or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and / or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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