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Receptionist

Receptionist

Marberg Staffing Ltd.Etobicoke, Ontario
Il y a 1 jour
Salaire
22,00 $CA –25,00 $CA par heure
Type de contrat
  • Temps plein
  • Temporaire
  • Quick Apply
Description de poste

Receptionist for non profit family mental health services organization, Etobicoke.

Marberg Job Number : 2469.

Job Type : ​Temporary​.

Initial Term :  ASAP to February 14th, 2025.

Target Compensation : $22-$25 per hour, according to experience.

Regular Work Hours : FULL TIME WORK HOURS; Monday to Thursday 12 noon to 8 pm, not including 45 minute unpaid lunch break; and Fridays 9 am to 5 pm not including 45 minute unpaid lunch break and 2 breaks (36.25 work hours per week).

Work Location : 100% on site at our client's Etobicoke office (accessible by bus, parking pass provided).

Responsibilities Summary :

To provide reception and data entry support using strong interpersonal and sensitivity skills to provide desk coverage and support varied customer service and administrative responsibilities.

  • Staff front desk of busy community service organization, checking in clients, entering data into a client intake system, and liaising with clinicians to ensure that communication between clinicians, clients and administrators is seamless and professional.
  • Act as first point of contact for handling in-person concerns, applying tact and sensitivity to provide excellent customer service.
  • Handle phone and email communications professionally and promptly.
  • Support Office Manager in a variety of additional administrative responsibilities including data entry, scanning, communications and word processing.
  • Additional front desk, facilities administration and clerical support functions as required.

Qualifications :

Education : Highschool diploma. Related postsecondary education an asset.

Preferred Work Experience : 1+ year experience in a public facing administrative / clerical position, experience in the healthcare or nonprofit sector an asset.

Technical and Language Skills Requirements :

  • Familiarity with Microsoft Word, Outlook, Excel (will be tested).
  • Strong data entry skills and attention to detail (will be tested).
  • Strong English communication skills, both written and verbal, including satisfactory business writing skills, and professional telephone manners.

    • Task -Based Qualifications and Additional Attributes :

  • Experience in a public facing administrative position.
  • Strong interpersonal skills and ability to work cooperatively with staff and clients.
  • Able to manage a high-volume workload, provide effective and professional customer service, and de-escalate situations tactfully where required. Should have demonstrated patience and a collaborative approach to conflict resolution.
  • An active and effective team player, able to work professionally with a wide range of staff members performing varied job responsibilities.
  • Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organizational policy.
  • Demonstrated successful experience of prioritizing work, making decisions and communicating with others within a values framework of respect, equity, anti-racism, diversity and inclusion.

    • Additional Requirements :

  • Satisfactory Vulnerable Sector Check.
  • Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
  • Ability to work ​100% onsite​, abiding by organization health and safety policies.
  • Ability to declare personal Non-Conflict of Interest in execution of assignment responsibilities prior to assignment start.
  • Provision of certification of AODA and OHSA online training course completion prior to assignment start.
  • Additional satisfactory Background Checks, Technical Skills Evaluations and Employment References as required.

    • Application Notes :

    Recommended Application Date : Immediately. We are screening and shortlisting candidates immediately and qualified applications may be contacted same day as application.