IT Support Specialist

The Opportunity

This is an excellent role for a Help Desk Technician or IT Support Specialist looking for the next challenge. The perfect role for a passionate professional, supporting an organization’s internal employees with their technology needs and ensuring that hardware and software are consistently running smoothly.

This is a permanent, full-time, in office role is located right in downtown Toronto. It even offers occasional travel within Ontario and Quebec. It’s a great opportunity to grow with a strong company, who prides itself on being able to promote from within.

Experience

• 2-5 years of experience working in a help desk environment (e.g., as a help desk solutions specialist, help desk analyst, help desk technician, or similar), providing internal technical support to employees
• Previous Level 1 and 2 support experience providing technical support with Microsoft Office 365 applications and Windows 10 in a business environment
• Strong knowledge of Windows operation system and Microsoft Office 365 applications
• Knowledge of Azure, VMware, Cisco switches, or Cisco Unified Communications would be a definite asset

Qualifications

Education

Post-secondary degree or diploma in computer science, information technology, or a related field