Senior Strategy Manager

The Head of Strategy is supporting the Brand President in monitoring and managing the performance of the company. Supportive role includes but is not limited to :

• Build, Extract, Monitor, and Evaluate Key performance indicators (KPIs).
• Measure the company's performance against these established benchmarks and propose areas for strategic improvement.
• Measure the efficiency of various company strategic initiatives and validate their effectiveness.
• Build Models to measure market penetration.
• Build and Conduct periodical competitive surveys to ascertain the company positioning.
• Supervise projects to achieve increased scalability and efficiency.
• Measure and Review customer satisfaction through surveys, focus groups and Delphi meetings
• Develop new client acquisition tactics and retention efforts.
• Analyze qualitative / quantitative research and analytics to identify strategic plans for all company functions.
• Build, Monitor, and Evaluate various Customer demand data and propose various action plans based on this analysis.
• Collect feedback and key concerns impacting staff morale and performance.
• Conceive studies and experiments for uncovering new business ideas and concepts.
• Design new revenue streams by leveraging new technologies.
• Develop on-the-job training programs.
• Develop staff through capability development, coaching and mentoring.
• Drive Stakeholder understanding across the organization to support company initiatives.
• Lead in change management initiatives.
• Translate research findings into cohesive strategies and solutions.

Qualifications and Education Requirements :

Preferred Skills

Microsoft Excel, Word, PowerPoint. SQL, Business Intelligence / Reporting experience / skill an asset.

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