DevOps Engineer III Transformation Focus

The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company were shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011 weve grown from a profitable startup to a rapidly scaling company of 300 employees serving 100 utility clients across North America and the Caribbean. Our mission is simple : utility leaders should expect more from their technology providers.

Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity and evolving customer expectations. With more than a decade of experience and a track record of successful implementations spanning water electric and gas utilities SpryPoint has built a reputation as a trusted and mission-critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS SpryEngage SpryMobile and SpryWallet that modernize the entire meter-to-cash process. What sets us apart Our updates not upgrades approach user-centric design and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023 and an exciting new investment partnership from Insight Partners announced in 2026 were accelerating our growth while staying true to our core values : lead with kindness vision with impact radical honesty bold disruption keep it simple and execute with excellence.

Join our award-winning team in transforming an essential industry that powers communities across the Americas.

Position Overview

We are seeking an experienced DevOps Engineer to lead strategic cloud infrastructure initiatives at SpryPoint. This role will drive migrations from Elastic Beanstalk to ECS / Fargate RDS to Aurora Serverless v2 and the adoption of AWS CDK (Python) for infrastructure as code across our multi-tenant SaaS platform.

Youll work with a skilled team managing extensive AWS infrastructure applying AWS Well-Architected Framework principles to ensure reliability security and performance at scale. This is an opportunity to shape modern cloud operations while leveraging AI-assisted development tools to accelerate delivery and enable team self-service capabilities.

Responsibilities

• Lead infrastructure migrations from Elastic Beanstalk to ECS / Fargate and RDS to Aurora Serverless v2 with zero downtime
• Design and implement AWS CDK (Python) patterns for infrastructure as code establishing team standards and best practices
• Optimize PostgreSQL and Aurora databases for performance through query tuning connection pool management and capacity planning
• Architect and standardize network infrastructure using VPCs Transit Gateway security groups and routing aligned with AWS Well-Architected Framework
• Build automation workflows using Python AWS Lambda and Step Functions to improve operational efficiency
• Implement observability and monitoring systems using AWS native tools (CloudWatch Application Signals X-Ray etc.) to proactively identify and resolve issues
• Create comprehensive runbooks and documentation that enable team self-service and reduce dependencies
• Mentor DevOps engineers on infrastructure fundamentals AWS best practices and effective use of AI-assisted development tools
• Collaborate with engineering and security teams to maintain SOC2 / PCI compliance while enabling rapid delivery
• Drive operational excellence through systematic troubleshooting incident response and continuous improvement

Required Skills

Preferred Qualifications

Our Hiring Process!

We know that looking for a new role can be both exciting and time-consuming and we truly appreciate your effort. Heres a peek into our hiring process for this position so you know exactly what to expect :

Stage 1 : Recruiter Technical Screening

Well dive into your professional background and experience share more about SpryPoint and the role and answer any burning questions you might have.

Stage 2 : Hiring Manager Interview

This is a great opportunity to discuss your career goals and high-level technical experience and to learn how we can support your growth and aspirations.

Stage 3 : Technical Testing

The test has a 3-day deadline and focuses on AWS. Were not looking for perfection; were more interested in understanding your approach to problem-solving.

Stage 4 : Final Interview

Youll present your take home assignment to the team were interested in both your final solution and your thought process in getting there. This is a great chance to showcase your technical skills and see if theres a strong team fit.

Stage 5 : References / Offer

Well check your references to confirm all the great things weve learned about you. If all goes well well be thrilled to extend an offer and welcome you to the team!

Expect More From Your Career at SpryPoint

Work your way - Remote-first environment with flexible working hours across North America

Competitive Total Rewards - Comprehensive compensation package that grows with you

Complete Setup - MacBook $500 to create your ideal home workspace

Total Wellness - Health dental vision and life insurance from day one

Recharge Time - Generous PTO Summer Friday half-days and unlimited sick days

Future Security - RRSP (Canada) and 401k (US) matching programs

Continuous Growth - $2500 annual development fund tuition assistance and Book Bounty program

Team Connection - Annual company events and team offsites that bring us together

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a background check and identity verification as a part of our SOC 2 compliance procedures.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable laws.

Accommodations

Need accommodations during our interview process Let us know and well work with you to provide the necessary support.

Required Experience :

IC

Key Skills

ASP.NET,Health Education,Fashion Designing,Fiber,Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1