Funeral Attendant

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.

JOB RESPONSIBILITIES

Funeral Services

Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased

Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn

Greet visitors, provide programs, answers questions, and provide funeral services information

May serve as pallbearer

May drive families to cemetery site

Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers

Office Assistance

Notify staff members when appointments arrive and escort guests to appropriate room

Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming

Review a variety of documents for accuracy

Data entry of document information into proprietary systems

Receive deliveries

Make copies, scan, fax, fold / prepare memorial materials, and perform other mailroom task

Driver and vehicle maintenance

Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family’s residence, care center, or funeral home

May transport the deceased to funeral home

Wash, vacuum, and clean vehicles to ensure vehicle is presentable

Fuels vehicles as necessary; following safety guidelines and expenditure processes

MINIMUM Requirements

Education

• High School Diploma or equivalent

Certification / License

Experience

No prior work experience required

Funeral industry experience preferred

Knowledge, Skills and Abilities

Ability to follow instructions given over the phone or in person

Ability to use personal computer and type

Ability to work and communicate effectively with others

Ability to work with kindness and compassion for the deceased and their families

Ability to maintain composure in challenging situations

Good verbal and written communications skills

Ability to maintain confidentiality

Ability to work with colleagues to accomplish tasks

Ability to work evenings and weekends

Ability to lift up to 50 pounds; push / pull up to 200 pounds

Work CONDITIONS

Work Environment

Work indoors and outdoors during all seasons and weather conditions

Professional Dress is required when in contact with families

Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day

Climbing stairs to access buildings frequently

Physical Demands

Ability to lift up to 50 pounds; push / pull up to 200 pounds

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

Working beyond “standard” hours, including weekends, nights and holidays

Local travel

Pay

$20.25 / hr

Postal Code : V2P 2S9

Category (Portal Searching) : Operations

Job Location : CA-BC - Chilliwack

Job Profile ID : F00299

Time Type : Part time

Location Name : Henderson's Funeral Homes & Crematorium