HIFIS Community Administrator - Housing Planning Policy and Programs

HIFIS Community Administrator - Housing Planning Policy and Programs

Req ID : 1666

Division : Regional Housing

Regular / Auxiliary : Regular; term up to March 31, 2028

Rate of Pay : $42.97 - $48.72 per hour

Hours of Work : 70 hours bi-weekly

Posting Date : December 18, 2025

Closing Date : January 15, 2026

Summary

The HIFIS (Homeless Individuals and Families Information System) Community Administrator is responsible for working with local, provincial and federal partners and service providers to expand and support the use of HIFIS in the region. Reporting to the Manager, Housing Planning and Policy, this position works with the Community Planner and is responsible for developing and co‑leading a HIFIS operational plan with key partners, providing HIFIS support to homeless system service providers, developing and maintaining local HIFIS system and policy configuration needs, ongoing quality assurance of local HIFIS data and determining, supporting and implementing local training and reporting needs.

Key Duties & Responsibilities

• Liaises with key partners in a collaborative approach to achieve program objectives.
• Expand the configuration and use of HIFIS across the local homelessness serving sector through developing and implementing a work plan.
• Develop and sustain working relationships with key service providers that are using or are interested in using HIFIS.
• Ensure quality data is collected to be used locally and provincially to support operational and strategic needs to reduce and prevent homelessness.
• Develop and generate custom reports on local data.
• Support the development and maintenance of a local data dashboard.evelops and executes queries to extract specific information from databases.
• Applies statistical methods and analyzes complex data sets to creates visualizations (charts, graphs, dashboards) to communicate complex, data‑related insights effectively
• Identifies trends, patterns, and anomalies within the data through statistical analysis.
• Works with key partners and service providers to determine data and information needs, generate regular and ad hoc reports, present and highlight key performance indicators, trends and ongoing operational needs of local HIFIS users.
• Develops reports to communicate findings effectively to both technical and non-technical partners.
• Collaborates and works with key partners and local service providers to help them develop work plans around their implementation and ongoing operation of HIFIS.
• Works closely with local service providers to understand their business, data entry and reporting requirements and objectives.
• Facilitates and leads local HIFIS site manager meetings.
• Participates on federal, provincial and / or local committees and working groups as required.
• Identifies, recommends and implements best practices and explores innovative approaches to improve data collection, quality improvement, process improvement and analytical processes.
• Ensures data quality and integrity by contributing and / or adhering to Provincial and local data governance policies.
• Works with key partners to develop, implement and maintain appropriate processes related to the administration and protection of HIFIS data.
• Works with key partners to identify local HIFIS users, identify and apply user rights, and configure HIFIS locally.
• Works with key partners to establish regular and ongoing HIFIS testing.
• Works with key partners to provide expertise for localized ongoing training and support HIFIS users as appropriate.
• Helps facilitate HIFIS software integration into the day-to-day operations of the service provider.
• Trains and / or mentors other team members, and peers as appropriate
• Stays current with emerging industry trends related to HIFIS, data visualization and analytical tools.
• Follows all CRD policies, procedures and standards.
• Performs other related duties as required.

Key Skills & Abilities

Qualifications

APPLICATIONS

To apply for this exciting opportunity, please click 'Apply now' to submit your resume and covering letter online.

We welcome all qualified applicants to apply and may consider a combination of experience, education and / or training where possible.

The Capital Regional District wishes to thank you for your interest and advises that only those candidates under active consideration will be contacted.

APPLY NOW

#J-18808-Ljbffr