Business Analyst

Job Description

Job Description

About Us : Founded in 1986, Graphic Transportation is a leading provider of transportation, logistics and warehousing solutions, committed to delivering reliable, responsive, and customer-focused service. Our success is driven by strong relationships, operational excellence, and the ability to adapt in a fast-moving industry.    Benefits to Working with Us :

• Casual dress
• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• Vision care   Our Opportunity The Business Analyst is responsible for managing, analyzing, and optimizing rate structures, pricing models, and cost strategies to support margin growth and operational efficiency. This role plays a key part in rate accuracy, profitability analysis, and the development of pricing strategies across all carriers and customer accounts. The ideal candidate brings strong analytical capabilities, advanced Excel skills, and experience within the transportation industry. This post is for a current vacancy. Key Responsibilities Pricing & Rate Management :
• Manage monthly rate updates and distribute information to relevant stakeholders;
• Oversee monthly designated carrier assignments and ensure accurate distribution;
• Update pricing for all carriers, including program-specific adjustments;
• Handle new pricing requests and conduct cost negotiations with carriers;
• Build and maintain pricing models, ensuring a clear understanding of costs and control of margins;
• Develop rates and pricing using internal cost models and standardized templates;
• Ensure rate accuracy in all transactions based on customer contracts;
• Audit system rates regularly to maintain up-to-date and accurate billing. Costing & Profitability Analysis :
• Prepare timely and accurate cost estimates and profitability analyses for all products and services;
• Complete costing reviews for all accounts to ensure customer profitability and conduct volume analysis;
• Prepare cost analysis, cost optimization models, and margin health reporting;
• Support the development of pricing strategies that align with profitability objectives;
• Identify operational inefficiencies and support initiatives to enhance company earnings.   RFQ & Customer Support
• Manage RFQs and develop freight rate packages for new business opportunities and existing customers;
• Assist the Rates team with spot quotes;
• Maintain databases of interline and partner carrier rates; support operations in selecting optimal options based on cost and service;
• Provide management with reports comparing factors that influence pricing and profitability. Reporting & Analytics
• Prepare reporting summaries and KPI measurement frameworks;
• Support the development of tools and strategies to measure and enhance performance;
• Formulate analytical insights to improve service delivery and internal decision-making. General Responsibilities
• Maintain tariff agreements and terms & conditions;
• Troubleshoot rate discrepancies and manage invoice variances;
• Perform additional duties and projects as assigned.   Education & Experience
• Completed post-secondary education in Business, Supply Chain or similar;
• 1-2 years of experience in rating and / or billing within the transportation industry;
• Equivalent combinations of education and experience may be considered;
• Experience with LTL and cube pricing is an asset.   Technical Skills
• Excellent computer proficiency, including advanced Excel skills;
• Ability to learn new systems, platforms, and analytical tools;
• Strong numerical aptitude with the ability to apply mathematical concepts to real-world scenarios;   Communication & Interpersonal Skills
• Advanced verbal and written communication skills, capable of relaying information across multiple departments and levels;
• Ability to prepare clear, detailed presentations with both numerical and textual components;
• Strong negotiation, relationship-building, and conflict-resolution skills;
• Customer service oriented with a collaborative team focus. Analytical & Organizational Skills
• Strong problem-solving abilities; able to work with variables and limited standardization;
• Excellent organizational and time management skills with the ability to prioritize in a fast-paced, deadline-driven environment;
• Demonstrated business acumen and sound judgment in developing and implementing profitability strategies;
• Results-focused mindset with the ability to hold others accountable;
• Adaptability and agility in handling changing priorities.   Life at Graphic We are a dynamic family owned and operated company, and this shines through in all we do.   Contact Us We will review all applications as they are received and look forward to hearing from you. We value diversity and inclusion and encourage all qualified people to apply.