General Manager, Consumer Health Canada

Overview

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Our Consumer Health Canada sites offer softgel development and manufacturing capabilities for the Pharmaceutical and Consumer Health industries. We have a broad range of integrated formulation, manufacturing, analytical and packaging services to offer full-service turnkey solutions.

We are seeking a highly experienced and strategic General Manager to lead and oversee our Canadian Softgel CDMO operations across multiple sites in Windsor, Ontario and Strathroy, Ontario. As the General Manager of the Ontario Softgel business, you will be responsible for driving operational excellence, optimizing manufacturing processes, ensuring compliance with industry regulations, and fostering a culture of continuous improvement. This is a critical leadership role that requires strong managerial skills, technical expertise, and a deep understanding of the CDMO industry. Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.

The Role

Strategic Planning and Leadership

• Develop and implement operational strategies aligned with the overall business strategy to drive business growth and achieve operational goals across multiple sites.
• Collaborate with senior leadership to define and execute the company's strategic vision and long-term objectives.
• Identify market trends, competitive landscape, and opportunities for growth, and provide strategic insights to drive decision-making.

Operational Excellence & CI

• Oversee and manage all aspects of operations, supply chain, and engineering across sites.
• Ensure compliance with regulatory guidelines, industry standards, quality management systems, and employee health, safety, and environmental policies and regulations.
• Champion a culture of continuous improvement and mindset of operational excellence.
• Drive the implementation of “The Catalent Way” within the sites, ensure strong CI plans are defined, identifying areas for process optimization, automation, and efficiency gains to enhance productivity and reduce costs.

Team Management

• Provide strong leadership and guidance to site operations teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Coach and mentor the site leadership to build a high-performing organization, ensure the leadership teams work efficiently and collaborate across sites.
• Ensure a strong pipeline of talent is built in order to ensure succession in key roles.
• Establish clear performance objectives, conduct regular performance evaluations, and provide development opportunities.

Customer Engagement

• Collaborate closely with commercial teams to understand customer requirements and ensure operational readiness to deliver on customer commitments.
• Drive customer satisfaction by maintaining strong relationships, addressing concerns, and proactively resolving operational issues, alongside the commercial teams.

Financial P&L Responsibility

• Take ownership of the financial performance and profitability of the organization, ensuring financial targets are met.
• Develop and manage annual budgets, monitor financial performance, and implement cost control measures.
• Provide financial analysis, forecasting, and strategic insights to support decision-making and drive business growth.

The Candidate

• Engineering Degree, Operations Management or Chemical/Pharmaceutical’s Degree or a related field. Masters or advanced degree preferred.
• 8+ years of experience in manufacturing operations. Pharma manufacturing experience is a must with a successful track record showing career growth in a combination of Consumer health, food, and pharmaceutical experience may be acceptable.
• Demonstrated experience in driving operational excellence, implementing Lean methodologies, and delivering measurable results.
• Strong experience in successfully managing site/multi-site P&L with clear understanding of cost levers.
• Strong knowledge of regulatory requirements and quality management systems.
• Excellent leadership skills with the ability to build high-performing teams.
• Strong business acumen, strategic thinking, and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Ability to travel between sites 25-30%. Candidate will be located onsite 5 days a week in either Strathroy, Ontario or Windsor, Ontario. Shared time between sites is required.
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Why You Should Join Catalent

• Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance).
• Group Retirement Savings- Registered Pension Plan (RPP) with employer contributions.
• Paid Time Off Programs including Vacation, banked time, and personal time.
• Employee Reward and Recognition Programs.
• Opportunities for professional and personal development.

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email to DisabilityAccommodations@catalent.com with your job number, title and location.

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