About Us :
We are a progressive company in the financial sector, with over 550 employees in 4 offices across Canada. We are currently seeking hard working, energetic, professional individuals to work as a Customer Service Collections Representative.
Responsibilities :
- Make contact with consumers via the telephone to arrange repayment of past due accounts
- Ensure each communication with a consumer is professional and always meets our corporate, regulatory and client requirements
- Locate consumers using online tools, available information and problem solving skills
- Clearly document the results of all calls
- Achieve performance targets and objectives
Requirements :
Willing to learnFluent in English, both verbal and writtenProfessional, tactful and empatheticStrong computer skillsAble to legally work in CanadaPass a criminal background checkGood referencesExperience in a call centre environment is an assetWhat We Offer
Competitive salaryCommission, contests and bonus plansPaid trainingVacation within the first yearGreat benefits including medical, dental and optical plansFriendly and fun work environmentOpportunities for advancement