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Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)Concentrix • Wainwright, AB, CA
Customer Service Rep – Remote (Automotive, Bilingual : English / Spanish)

Customer Service Rep – Remote (Automotive, Bilingual : English / Spanish)

Concentrix • Wainwright, AB, CA
Il y a 6 jours
Type de contrat
  • Temps plein
  • Télétravail
Description de poste

Why consider this job opportunity :

  • Base salary of $20 / hr, with incentives based on individual and company performance
  • Opportunity for career advancement with 80% of managers promoted from within
  • Work‑from‑home flexibility, allowing for a convenient work environment
  • Paid training and performance‑based incentives
  • Comprehensive benefits including medical, dental, vision insurance, and a retirement savings plan
  • Participation in diverse company networking opportunities and health and wellness programs

What to Expect (Job Responsibilities) :

  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and / or services
  • Deliver expert customer experiences with a positive attitude
  • What is Required (Qualifications) :

  • Must be fluent in both Spanish and English
  • At least 1 year of customer service experience
  • Open availability for scheduled shifts
  • High school diploma or GED
  • Ability to maintain a quiet, distraction‑free work environment at home
  • How to Stand Out (Preferred Qualifications) :

    Strong computer navigation skills and PC knowledge

    Eagerness to learn new technologies

    Experience with fast‑paced multi‑tasking environments

    A desktop or laptop available for work‑related tasks

    We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

    We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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