Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)Concentrix • Saskatoon, Division No. 11, CA

Customer Service Rep – Remote (Automotive, Bilingual : English / Spanish)

Concentrix • Saskatoon, Division No. 11, CA

Il y a 4 jours

Type de contrat

Temps plein

Télétravail

Description de poste

Employer Industry : Customer Service (Automotive)

Overview

Base salary of $20 / hr, plus performance-based incentives
DailyPay enrollment option to access pay early
Comprehensive benefits including medical, dental, and vision insurance
Opportunities for career advancement with 80% of managers promoted from within
Work-from-home convenience with a supportive and inclusive culture
Engaging company events and programs promoting diversity, equity, and inclusion

Job Responsibilities

Provide inbound customer support using a call flow guide in the customer’s preferred language

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and / or services

Deliver expert customer experiences with a smile

Qualifications

Fluent in both Spanish and English

Minimum of 1 year of customer service experience

High school diploma or GED

Open availability for work shifts

A quiet, distraction-free environment to work from at home

Preferred Qualifications

Proficiency in fast-paced multi-tasking

Eagerness to learn new technologies

Strong computer navigation skills and PC knowledge

A desktop or laptop for PC and internet testing; work computer may be provided

High-speed internet connection (no wireless / hotspots or satellite)

We prioritize candidate privacy and champion equal-opportunity employment.

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Customer Service Rep • Saskatoon, Division No. 11, CA

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