Game Creation Operations Engineer

Responsibilities

• Provide user community support through our help channels on common Helix Core and Swarm issues
• Monitor Perforce environments for application and system health and performance
• Create and maintain Perforce multi-server environments
• Identify repetitive operational tasks for process improvement and automation
• Actively participate and contribute within a scrum or kanban agile team
• Collaboratively work with the wider product team to deliver our IT strategy shared goals
• Understand studio and game creation needs evolve and shift focus as needed

Qualifications

• 1+ year experience of providing application support with Helix Core applications (p4d, p4v, p4p)
• 1+ year experience of providing system support for Linux operating systems
• Experience of troubleshooting and providing resolution to difficult, unfamiliar issues
• Experience of participating in Scrum and / or Kanban Agile ceremonies

Preferred Skills

• Experience with creating and / or supporting in-house tools with languages such as PowerShell, Python, .Net Core (C#), BASH, Perl
• Experience with enterprise monitoring and analysis, such as datadog, grafana, prometheus, splunk, or similar
• Understanding of Infrastructure as Code (IaC) best practices
• Professional certifications, such as Azure, AWS, GCP, VMWare, Linux, CompTIA, Agile Scrum
• Familiar with product / service delivery methodologies

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms.

We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together experienced people that combine creativity, innovation, and passion.

We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life.

We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more.

Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.