Business Analyst

Greetings from ITC Infotech!

Role - Business Analyst

Location - Vancouver, BC, Canada

Start Date - Immediate

Position Details :

We are seeking a Business Analyst to be part of a Strategic engagement through solid leadership and delivery management skills. This

would be a position with high visibility to work with senior stakeholders to influence key decisions, opportunity to work with technology leaders and an enthusiastic global team.

Responsibilities :

Work with Product Manager / Owner and Sr Developers / Leads on documenting requirements associated with a particular initiative or EPIC.

Develop and maintain functional specifications or “How to Use This Feature” documentation (when appropriate).

Manage and lead the requirements gathering sessions.

Ticket Development & Refinement

Create and refine detailed User Stories consistent with the High Level Requirements noted in the associated EPIC.

Refine Stories as needed so that they have required detailed to be actioned by the full scrum team.

Elicit and document ticket dependencies, ensuring that information is tagged correctly and captured in the Dependency Huddle board.

Ensure all stories meet the agreed “Definition of Ready” before being taken into sprint planning session

Note : for Critical tickets brought in mid sprint, analyze and refine ticket to mitigate risk of ticket issues

Contribute to work estimates as appropriate so that sprint planning is effective.

Partnering with Third Party Teams (internal / external)

Facilitate necessary conversations with teams outside of INTL, ensuring necessary tickets are created to address the requirements.

Facilitate meetings with third parties as required to ensure the work is progressing in such a way as to meet overall EPIC or Project timelines.

Process Improvement :

Help ensure a continual process improvement focus exists across the team, supporting an environment of experimentation and new practice trials.

Contribute to and lead Process Improvement activities as appropriate and per PI roadmap plans, etc.

Partner with peer Business Analysts to share and leverage lessons learned, always fostering A PI culture.

Test Plan Review

Review Test plan to ensure acceptance criteria is clearly noted and ensure they can be linked back to requirements

Operations Support

When applicable, ensure third party information is up-to-date related to scheduled maintenance windows / planned outages :

When applicable, ensure third party contact / issue resolution information is up to date.

Quarterly Planning

Review initial Business and Technical ‘EPIC’ requirements as part of pre planning and carry out detailed analysis in order to determine solution and specific stakeholder requirements

Analyze platform and functionality along with facilitating as needed discussions with UX, Engineering and external teams (CoE, SRE, Analytics) in order to determine solution requirements, dependencies and risks

Communicate findings to Product Manager and support the updating of EPIC details and initial creation of user stories based on this analysis

During quarterly planning provide QA and Engineering teams with details of analysis as needed in order to support the team in providing as accurate a LOE as possible given available information

Education Qualification :

BS / BA in Computer Science, Information Technology, or an equivalent combination of education or experience.

About US :

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.