Self Checkout Attendant

Self Checkout Attendant – Walmart Canada

Position Summary

A Self‑Checkout Attendant assists customers in the processing of transactions through the self‑service area(s) and provides exceptional customer service to ensure a positive shopping experience and drive customer loyalty, while adhering to the Basic Beliefs and values of Walmart.

What You'll Do

• Keep the area non‑contaminated and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educate customers on the correct and efficient use of self‑service options when applicable.
• Promote company sponsor programs, e.g., credit card service, product protection, and charity initiatives when applicable.
• Observe the activities of a customer to determine when and if assistance is needed.
• When self‑service interventions and quality checks are required, politely explain the reasons and reassure customers that periodic checks are normal protocol.
• Demonstrate knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Call the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.
• Return Scan & Go scanners to their home after use.

Compensation

The minimum rate of pay for this position starts at $17.75. The rate will be determined based on relevant experience.

Minimum Qualifications

Preferred Qualifications

Primary Location

73 Strathy Rd, Cobourg, ON K9A 5W8, Canada

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Retail, Manufacturing, and Retail Groceries

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