Operations Coordinator

Responsibilities

• Support end-to-end operational execution of field programs and client initiatives
• Coordinate daily workflows, timelines, and operational deliverables
• Maintain operational trackers, workback schedules, and execution dashboards
• Support performance tracking, attendance management, and issue resolution
• Coordinate procurement, shipping, and distribution of program materials and assets
• Liaise with vendors and internal teams to ensure timely delivery and readiness
• Track operational costs, process invoices, update budget trackers, and support reconciliations
• Prepare weekly operational reports and post-program summaries
• Proactively flag risks, delays, resourcing gaps, or compliance issues and recommend solutions
• Support process improvements, SOP maintenance, and operational best practices

Professional Skills & Requirements

• 1–2 years of experience in operations coordination, field operations, or a similar role
• Bilingual in French is considered an asset
• Valid driver’s license and access to a vehicle
• Ability to work flexible hours
• Strong organizational and time-management skills
• Detail-oriented with the ability to manage multiple priorities
• Strong written and verbal communication skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

Why Join Match Retail?

• Competitive compensation and career growth opportunities
• Dynamic, collaborative, and performance-driven work environment
• Exposure to leading brands and strategic retail initiatives
• A culture that values insights, execution, and measurable results

If you're an operations professional with a passion for execution, organization, and supporting high-performing field teams, we want to hear from you!

Interview Process

Our recruitment process is structured and transparent, with candidates assessed consistently against role-related criteria.

Step 1: Qualified candidates complete an initial virtual interview with a Talent Acquisition Specialist.
Step 2: Shortlisted candidates participate in an in-person interview with the Hiring Manager.
Step 3: Selected candidates attend an in-person interview with the Hiring Manager and relevant team members.
Step 4: Final candidates participate in an in-person or virtual interview with Senior Leadership.

AI Disclosure

We use AI-assisted tools to help screen resumes for key skills and minimum requirements relevant to the role. All results are reviewed by our hiring team to ensure thoughtful and balanced decision making.

Match Retail is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all.

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