Business Analyst

Business Analyst

On behalf of our client in the Retail Sector, PROCOM is looking for a Business Analyst.

Business Analyst – Job Description

• The BA will support the second phase - understanding the requirements, doing research and freezing the final inputs

• Translate business requirements into actionable user stories with clear acceptance criteria

• Use data-based decision methodologies to analyze the customer journey and identify business opportunities

• Cultivate relationships with global peers in other markets to better align to global standards as well as leverage/influence processes and systems across markets

• Actively support and optimize the systems and processes in your domain by promoting; defect fixes, frequently occurring support problems, and efficiency drains into your backlog

• Actively communicate with a diverse group of stakeholders through information sharing, listening sessions, training programs and clear documentation

• Keep up to date on the industry and products in the omni-channel landscape; turn this research into actionable recommendations to accomplish business objectives

• Act as a system SME, understanding how stakeholders use these systems and providing vision and assistance to teams in getting the most from the capabilities we enable

Business Analyst – Mandatory Skills

• Bachelor’s degree required

• Great communicator, willing to do research and doing credibility checks on return items

• 6-8 years of experience required

• Familiarity with agile tools like Jira and Confluence

• Ability to manage multiple projects at once while ensuring deadlines are met

Business Analyst - Nice to Have Skills

• PMP/CBAP certification is an asset

• Retail Experience

• Has experience on Agile/Scrum

Business Analyst - Assignment Start Date

ASAP – 4 months to start

Business Analyst - Assignment Location

Mississauga, ON - Work Hybrid