administrative assistant

Education

• Secondary (high) school graduation certificate

Work setting

• Health care institution, facility or clinic

Tasks

• Coordinate the flow of information within the team
• Direct and control daily operations
• Evaluate daily operations
• Open and distribute mail and other materials
• Plan and organize daily operations
• Supervise other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Recruit and hire staff
• Maintain and manage digital database
• Supervise office and volunteer staff
• Perform sales and marketing activities

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Office
• Adobe Acrobat Reader
• Electronic mail

Area of specialization

• Reports and records

Security and safety

• Criminal record check
• Vulnerable sector check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent written communication
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
• Adaptability
• Accountability
• Dependability
• Due diligence
• Quick learner

Experience

• 7 months to less than 1 year

Employment terms options

• Day