Summer Student Process and Communication Hybrid

At Enbridge energy means more than lighting up businesses heating up our customers homes or fueling cars buses and trucks. Its our way of life!

As a summer student working for Raise at Enbridge a first-choice energy delivery company we commit to providing you with an exciting rewarding and engaging experience.

We know that when your initiative and talents align with our vision and values we create good energy. You will work as part of an innovative and collaborative team to develop the practical skills needed to build your future career.

In the role of Summer Student - Process and Communication you will support the Customer Care team by preparing process documentation developing communications to enhance Contact Centre delivery and assisting with process updates and requests. Its an excellent job for people who are passionate about customer service and eager to gain practical experience in a collaborative setting.

Placement Details :

This is an 4 month summer student placement located in St. Catharines ON.

What you will do :

• Support preparation of process documentation and related Customer Care material as required.
• Develop and support communications to improve Contact Centre delivery.
• Assist with the intake of process updates clarifications and related requests. Liaise with support teams as required.
• Post alerts on Customer Care SharePoint site.

Who you are :

Working Conditions :

Please note that this is a role providing contract labor to Enbridge through Raise who manages Enbridges Student Contractor Program. If you are selected for this position you will be employed by Raise and will not be an employee of Enbridge.

Please include in your application : Resume and Current School Transcripts.

Our student candidate experience gives you the opportunity to apply for this role as a complete person. We strive to build a team that reflects the diversity of the community we work in and encourage applications from all groups including but not limited to women racialized and marginalized / global majority Indigenous peoples people identifying as 2S / LGBTQIA and people with disabilities. Do let us know if you would like any accommodations regarding your application process via email at or via phone at 1-. We look forward to hearing from you.

Key Skills

Anti Money Laundering,Access Control System,Catering,Assessment,Communication

Employment Type : Contract

Experience : years

Vacancy : 1