Talent.com
IT Support Specialist
IT Support SpecialistMobis Parts Canada Corporation • Rocky View County, Alberta, Canada
IT Support Specialist

IT Support Specialist

Mobis Parts Canada Corporation • Rocky View County, Alberta, Canada
Il y a 7 jours
Type de contrat
  • Temps plein
  • Quick Apply
Description de poste

About the Job :

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge technologies.

In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value.

Background :

  • In 2016, MPCA transitioned to a newly built 550,000 sq. ft. facility located in Markham, ON.
  • In 2023, we open our PDC facility in Calgary.

Come in this exciting time as we continue to grow our future!

What Mobis has to offer :

  • A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer.
  • Many opportunities for personal and professional development.
  • Opportunities to participate in exciting company events.
  • You and your family get amazing rates on our cars.
  • Competitive employer-paid benefits, and a compensation package including company-matched RRSP!
  • And much, much more!
  • Job Summary :

    The IT Infrastructure & Network Support Specialist is a technical role responsible for providing end-user IT support while also supporting and maintaining the organization’s network and core IT infrastructure . This role bridges frontline IT support and backend network operations, ensuring reliable, secure, and efficient IT services across the organization.

    The ideal candidate is hands-on, customer-focused, and technically strong, with experience supporting users while also troubleshooting network and infrastructure issues.

    Duties and Responsibilities :

    IT Support / End-User Services

  • Provide Level 1 and Level 2 support for end users (onsite)
  • Troubleshoot hardware, software, printer, PDAs and operating system issues.
  • Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint)
  • Manage user accounts, permissions, and access requests
  • Support printers, peripherals, AV equipment, and meeting rooms
  • Log, track, and resolve incidents and requests using the IT ticketing system
  • Escalate issues appropriately while maintaining ownership until resolution
  • Document solutions, procedures, and user guides
  • Network and Infrastructure Support :

  • Monitor and support LAN, WAN, Wi-Fi, and VPN environments
  • Troubleshoot network connectivity, performance, and access issues
  • Support network devices including switches, firewalls, access points, and routers
  • Assist with network changes, upgrades, and documentation
  • Support server and infrastructure environments (on-prem and / or cloud)
  • Assist with backup, patching, and system maintenance activities
  • Work with vendors and service providers for escalations and outages
  • Follow change management and security best practices
  • Security & Compliance :

  • Support endpoint security, MFA, and access control policies
  • Assist with vulnerability remediation and security incidents
  • Enforce IT policies and acceptable use standards
  • Participate in audits and compliance-related activities as required
  • Operational & Process Responsibilities :

  • Adhere to defined SLAs and OLAs
  • Participate in incident, problem, and change management processes
  • Contribute to continuous improvement of IT services
  • Support after-hours or on-call rotations when required
  • Required Competencies :

  • Diploma or degree in Information Technology, Computer Science, or related field
  • 3–6 years of combined IT support and network experience
  • Strong troubleshooting skills across hardware, software, and networking
  • Experience with :
  • Microsoft 365
  • Active Directory
  • TCP / IP, DNS, DHCP, VPNs
  • Wired and wireless networks
  • Customer-service mindset with strong communication skills
  • Please note that you will have to complete training in our Ontario Distribution Center for two weeks . Accommodations will be provided.
  • Mobis Parts Canada Corp. has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, please contact hr@mobis.ca

    Créer une alerte emploi pour cette recherche

    IT Support Specialist • Rocky View County, Alberta, Canada

    Offres similaires
    IT Support Technician

    IT Support Technician

    freelance.ca • Calgary, Canada
    Temps plein
    Provide technical support by assisting the IT management group on various proprietary software and hardware applications such as conducting phishing test, following up on completed IT tickets.Work ...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    IT Operations Specialist

    IT Operations Specialist

    Alpaca • Calgary, AB, Canada
    Temps plein
    Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24 / 5 trading, and more. Our recent Series D funding round broug...Voir plus
    Dernière mise à jour : il y a 1 jour • Offre sponsorisée
    Sr. IT Infrastructure Specialist

    Sr. IT Infrastructure Specialist

    H&R Block Canada, Inc. • Calgary
    Temps plein
    For over 60 years, H&R Block has prepared taxes for millions of Canadians annually.Headquartered in Calgary, Alberta, we serve taxpayers in more than 1,000+ offices, through our upload from home se...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    Sr. Network Operations Specialist -Information Technologies

    Sr. Network Operations Specialist -Information Technologies

    University of Calgary • Calgary
    Temps plein +1
    The Information Technologies is currently seeking a Full-time Regular Senior Specialist Network Operations.This position reports to the Manager of Network Services in Technology Services & Operatio...Voir plus
    Dernière mise à jour : il y a 9 jours • Offre sponsorisée
    Information Technology Private Tutoring Jobs Carstairs

    Information Technology Private Tutoring Jobs Carstairs

    Superprof • Carstairs, Canada
    Temps plein +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    IT Support Specialist

    IT Support Specialist

    Mobis Parts Canada Corporation • T4A 3M6, AB, Canada
    Temps plein
    MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, inge...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Deliver with Uber Eats - Great for Students

    Deliver with Uber Eats - Great for Students

    Uber eats • Crossfield, AB, CA
    Temps plein +2
    Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    Construction IT Field Technician : On-Site & Network Support

    Construction IT Field Technician : On-Site & Network Support

    Bird Construction • Calgary
    Temps plein
    A leading construction company in Calgary is seeking an IT Support Specialist to provide technology assistance across various construction sites. Ideal candidates should have over 5 years of IT supp...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    Client IT Manager : Tech Support & Solutions Lead

    Client IT Manager : Tech Support & Solutions Lead

    The ITeam • Calgary
    Temps plein
    A leading technology service provider in Calgary seeks a Business Development Manager to drive the transition to a proactive sales model. Candidates should have experience in Managed Service Provide...Voir plus
    Dernière mise à jour : il y a 4 jours • Offre sponsorisée
    Customer Support Specialist

    Customer Support Specialist

    Clio • Calgary
    Temps plein +1
    Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for ...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    IT Technician

    IT Technician

    Equation Staffing Solutions • Calgary, Alberta, Canada
    Permanent +1
    Quick Apply
    Equation Staffing Solutions is proud to be the partner of choice for the City of Calgary’s temporary staffing needs.We are seeking an IT Technician to join the team for a 3+ month contract, assisti...Voir plus
    Dernière mise à jour : il y a plus de 30 jours
    Merchant Support Specialist

    Merchant Support Specialist

    Helcim • Calgary, AB, Canada
    Temps plein
    Helcim was founded with a mission at heart : to be the worlds most loved payment system.We believe that by offering small businesses in North America a decidedly human payment solution where it is e...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée
    IT Help Desk Manager

    IT Help Desk Manager

    Fastco Canada • Calgary
    Temps plein +1
    Full-time, Permanent Position |.Director of Information Systems |.Reporting to the Director of Information Systems, the IT Help Desk Manager will oversee the daily operations of our help desk, mana...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    Sales Support Specialist

    Sales Support Specialist

    SPLICE Software Inc • Calgary
    Temps plein
    SPLICE Software believes in connections.We enable our clients to connect with their customers, we stay connected to the industries we serve, and—most importantly—we operate our company with a focus...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    Deskside IT Support Specialist — End-User Expert

    Deskside IT Support Specialist — End-User Expert

    Long View Systems • Calgary
    Temps plein
    A dynamic IT provider in Calgary is looking for a Deskside Consultant to support clients on-site.The role requires over 5 years of IT support experience, particularly in a Microsoft environment.You...Voir plus
    Dernière mise à jour : il y a 6 jours • Offre sponsorisée
    Specialist IT Controls

    Specialist IT Controls

    CPKC • Calgary
    Temps plein
    Global Talent Acquisition Leader - Americas, EMEA & APAC | Workforce Strategy & Planning | TA Operations, Programs & Transformation | Union &…. Join CPKC, North America’s first transnational railroa...Voir plus
    Dernière mise à jour : il y a 15 jours • Offre sponsorisée
    Tier 2 IT Support Analyst - On-Call & Growth Ready

    Tier 2 IT Support Analyst - On-Call & Growth Ready

    Accurate Network Services • Calgary
    Temps plein
    A managed service provider in Alberta is seeking a Service Desk Technical Analyst to provide superior customer support.In this role, you will troubleshoot a variety of issues primarily for Windows ...Voir plus
    Dernière mise à jour : il y a 5 jours • Offre sponsorisée
    IT Project Specialist

    IT Project Specialist

    VC3 • Calgary, AB, Canada
    Temps plein
    They will provide client on-boarding, technical expertise, and support to projects across a wide scope of clients, with an extensive array of technical environments and within our cloud.This positi...Voir plus
    Dernière mise à jour : il y a plus de 30 jours • Offre sponsorisée