Join to apply for the E-mail Marketing Specialist role at CAA Club Group
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.
Who we are
Are you ready to join an award‑winning, purpose‑driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
Benefits
- Work‑life harmony with access to an award‑winning holistic wellness program
- Continuous learning through our robust corporate curriculum and education reimbursement program
- Incredible rewards, travel incentives, and product and service discounts
- Pay‑for‑performance and best‑in‑class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
What you will do
Contribute to building and execution of email‑marketing strategiesOversee day‑to‑day email marketing activities including email campaigns, scheduling, testing, tagging and deployment of campaigns including the template design, calls‑to‑action, and contentManage and maintain email marketing platforms, including Salesforce Marketing Cloud, Jacquard, and StensulCoordinate email campaign execution such as target segmentation, data analytics, list management, and lead managementBuild and execute customer journeys and drip campaigns based on behaviorsUse automation and / or dynamic content capabilities focusing on customer experienceSupport the email marketing campaign calendar and quarterly planning processReport and troubleshoot technical issuesTrack and report on key performance indicators and use the data to incorporate key learnings, insights and trends into future campaigns.Leverage analytics platforms to provide key insights and recommendations to stakeholders.Partner with BI&A and Digital Analytics teams to validate, test and share insights as neededParticipate in content development and delivery to achieve channel and business objectivesSupport and consult shared services teams on best practices, technical expertise, and digital brand guidelines.Attend industry events and stay current with email marketing best practices and share these with the Corporate Marketing Group on a regular basisPlease note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.
Who you are
University degree or college diploma in Marketing, Advertising, and / or Communications4+ years of online marketing experienceMinimum 2 years in email marketing including mobile / responsive email marketing designSalesforce Marketing Cloud Email Specialist certificate requiredOnline / e‑commerce related certifications, Inbound or content marketing certifications and experience with e‑mail platforms such as Stensul & Jacquard are optionalA collaborative team player who is comfortable working in a complex, multi‑stakeholder environment.Excellent critical thinking and problem‑solving skills with a solutions‑orientated mind setAbility to juggle multiple, conflicting priorities and get things doneExcellent communication skills (written and verbal English)Ability to learn new skills and technologies quicklyPlease note that we may use AI tools to help us through the recruitment process.
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs. As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.
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