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E-commerce Manager
E-commerce ManagerRennaï • Mount Royal, Montreal (administrative region), CA
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E-commerce Manager

E-commerce Manager

Rennaï • Mount Royal, Montreal (administrative region), CA
Il y a plus de 30 jours
Type de contrat
  • Temps plein
Description de poste

HEAD OFFICE

Discover Rennaï, the beauty and modern self‑care destination of the future.

At Rennaï, we are dedicated to helping individuals achieve well‑being through 360° self‑care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self‑care, self‑love, and self‑discovery.

Our range of carefully curated beauty products from around the world is complemented by personalized self‑care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out.

Overview

The E‑Commerce Manager is responsible for owning and optimizing the Rennaï’s e‑commerce channel end‑to‑end. This role leads online merchandising, site experience, content execution, and performance optimization to drive revenue growth, improve conversion, and deliver a best‑in‑class customer journey. Working cross‑functionally with Marketing, Creative, Operations, and Technology teams, the E‑Commerce Manager ensures the online store is commercially effective, operationally sound, and aligned with brand standards.

Key Responsibilities

E-Commerce Strategy & Performance

  • Own day‑to‑day and seasonal performance of the Shopify storefront, with accountability for revenue, conversion rate, AOV, and overall site health
  • Translate business goals into actionable e‑commerce and merchandising strategies
  • Analyze performance data and customer behavior to inform optimization and trading decisions
  • Identify opportunities to improve conversion, navigation, and on‑site engagement

Shopify Platform Ownership

  • Manage all aspects of the admin, including product setup, collections, navigation, pricing, promotions, tags, and meta fields
  • Ensure site functionality, content accuracy, and platform best practices are consistently maintained
  • Partner with Tech and external partners on enhancements, updates, and app integrations
  • Stay current on releases and recommend improvements to drive efficiency and performance

    • Merchandising, Content & UX

  • Lead digital merchandising strategy across homepage, collections, PDPs, and landing pages
  • Ensure product content, imagery, and storytelling are optimized for conversion and aligned with brand standards
  • Oversee site merchandising calendars tied to launches, promotions, and seasonal moments
  • Continuously evaluate UX and customer journey to reduce friction and improve discovery

    • Campaigns, Launches & Promotions

  • Own e‑commerce execution for product launches, drops, and promotional events
  • Partner with Marketing to ensure site readiness for traffic‑driving campaigns
  • Oversee promotional setup, sale logic, and pricing accuracy
  • Ensure flawless execution during key trading periods

    • Inventory, Operations & Cross‑Functional Leadership

  • Partner with Operations and Buying to align inventory, assortment, and online availability
  • Monitor stock levels and adjust merchandising strategies to optimize sell‑through
  • Lead cross‑functional collaboration to ensure seamless execution across teams
  • Manage timelines, priorities, and workflows in a fast‑paced environment

    • Analytics, CRO & Optimization

  • Track and report on key e‑commerce KPIs using analytics and related tools
  • Lead conversion rate optimization initiatives and A / B testing efforts
  • Use insights to drive continuous improvements across PDPs, collections, and promotions
  • Support ROAS and acquisition efficiency through strong on‑site performance

    • Experience & Qualifications

  • 5+ years of experience in e‑commerce, digital merchandising, or online retail
  • Proven hands‑on experience managing a storefront (preferably Shopify)
  • Strong understanding of e‑commerce KPIs, CRO, UX best practices, and digital merchandising
  • Experience partnering with Marketing, Creative, Operations, and Technology teams
  • Analytical and data‑driven with a strong commercial mindset
  • Highly organized, detail‑oriented, and comfortable managing multiple priorities
  • Excellent communication, collaboration, and stakeholder management skills

    • Bonus Points

  • Experience in DTC, fashion, beauty, or lifestyle retail
  • Familiarity with Shopify apps (Search & Discovery, reviews, personalization, CRO tools)
  • Exposure to paid media landing pages, product feeds, and omnichannel initiatives

    • Join our dynamic team and be part of a luxurious beauty experience that empowers individuals to embrace their uniqueness. Together, let’s create an inspiring space where beauty and confidence flourish, making a lasting impact on our customers’ lives.

    #J-18808-Ljbffr

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