Analyst, Process & System Improvement

Company : IWK Health

Req ID : 214215

Department / Program : Process & System Improvement Strategy and Improvement

Location : Halifax

Type of Employment : Permanent Hourly FT ( 100% FTE) x 1 position(s)

Start Date : January 2026

Union Status : Non-union Management / Non Union Bargaining Unit

Compensation : $33.8005 - $42.2507 / hour

Closing Date : January 04 2026 (Applications are accepted until 23 : 59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax Nova Scotia providing tertiary and primary care for two million children youth adults and families each year across the Atlantic region. We have a team of approximately 4000 employees physicians volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each others talent and celebrate our successes. We collaborate in modern facilities or virtually from home align our work to our values and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients families and communities and are grateful for the generous donor support we receive.

Promoting an anti-racist environment and calling out discrimination as we work and provide care is important to us. We are located in Mikmaki the unceded and ancestral territory of the Mikmaq people. Working in Mikmaki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia and more than 50 historic African Nova Scotian communities who also have a long deep and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination but have more work to do to build that trust acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous Black / African Nova Scotians Persons of Colour Immigrants / Newcomers Persons with Disabilities 2SLGBTQIA to apply to support our goal for our workforce to be representative of the patients families and communities that we care for at all job levels.

The Opportunity

The Process & System Improvement portfolio is a team of internal consultants who work collaboratively with other teams to lead and organize the design and implementation of complex Lean and continuous improvement initiatives. The IWK Process & System Improvement team is a highly motivated team involved in solving complex problems for IWK care areas and operations.

Reporting to the Manager the Process & System Improvement Analyst works both independently and in partnership with other Process & System Improvement team members to engage with both clinical and non-clinical teams. The Process & System Improvement analyst uses process improvement project management and analytical skills to provide the structure needed to support complex change initiatives and facilitate decision-making within a project environment.

Hours of Work

Monday to Friday

Your Qualifications

• Undergraduate degree in Industrial Engineering required. An equivalent combination of undergraduate education in Health Services Administration Health Information Management Business Administration combined with health care experience may be considered.
• Masters degree e.g. Health Services Administration Business Administration or Industrial Engineering or a related field considered an asset
• Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) certification (Issued by Project Management Institute) considered an asset
• 1-2 years experience in an analytical role working with large volumes of complex information (coop experience will be considered) preferred
• Lean project and change management expertise considered an asset
• Comprehensive knowledge of program planning and strategic planning considered an asset
• Strong knowledge of the health system considered an asset
• Demonstrates a high level of technical expertise
• Demonstrates a high level of decision making and problem-solving skills
• Comprehensive knowledge of system / process re-design methodologies
• Comprehensive knowledge of evaluation design and methodology
• Experience and demonstrated expertise in data management data analysis and statistical manipulation
• Knowledge and experience in assembling and analysing data from multiple operational and medical systems are strong assets
• Knowledge of health care delivery systems in various hospital and community settings considered an asset
• Understanding of the interrelationships of all health districts departments and services in program delivery
• Demonstrates excellent word processing spreadsheet relational database visual management software project management software and simulation modelling software skills
• Demonstrates excellent team building and management of group processes skills
• Demonstrates excellent communication skills both in written and verbal forms
• Demonstrates excellent interpersonal skills
• Demonstrates a high level of initiative patience prioritization and organizational ability skills
• Demonstrates commitment to the mission vision and values of the IWK Health Centre

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview / testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Management / Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions bargaining units or employment status are advised to seek clarification regarding their seniority benefits and vacation entitlement and / or usage prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

I f you are an employee ofIWK Health please apply through the internal careers page to ensure you are flagged as an internal applicant.

Required Experience :

IC

Key Skills

Six Sigma,Continuous Improvement,Lean,Lean Six Sigma,Process Improvement,Business Analysis,Visio,Business Process Modeling,Process Mapping,Business requirements,Process Management,Sharepoint

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 33 - 42