Bilingual Logistics Coordinator (English/French)Adecco • Markham, York Region, CA

Bilingual Logistics Coordinator (English / French)

Adecco • Markham, York Region, CA

Il y a plus de 30 jours

Type de contrat

Temps plein

Permanent

Description de poste

Our client is currently hiring a full-time detail-oriented and proactive Bilingual Logistics Coordinator (English / French) to join their team in Markham, ON. In this role, you will play a critical part in ensuring smooth order processing, customer satisfaction, and seamless logistics operations. You’ll work closely with internal departments, external partners, and customers to manage orders, resolve issues, and enhance service delivery.

If you're someone who enjoys being at the center of operations—connecting with clients, solving challenges, and optimizing supply chain processes—this opportunity is for you!

Location : Markham, ON
Job type : Permanent | Full-time | Hybrid

Responsibilities :

Create and / process customer orders (EDI and email) via SageX3 ERP system

Consult with Supply Chain and Client teams on issues related to inventory availability

Solve delivery problems, track and trace orders for customers

Confirm orders, report shortages, and advise back in stock plans with customers

Act as liaison between clients, brokers and customers to ensure mutual satisfaction

Daily communication with carrier(s) for equipment forecast, appointment bookings, tenders and ensure service expectations are met

Daily communication with warehouse and other 3PL’s

Maintain and act on customer inquiries submitted through the central inbox

Accurately update customer portals within appropriate time windows

Provide recommendations / solutions to improve overall service

Maintain documentation of current customer requirements and procedures

Assist visitors to the office

Qualifications :

Excellent English and French communication skills, both written and verbal

Completed College Diploma / University Undergrad Degree in related field

2 to 3 years of previous order desk / customer service experience in related field (logistics, supply chain)

Ability to trouble shoot and problem solve

Strong organization skills and ability to prioritize multiple tasks

Understanding of freight / supply chain concepts beneficial

TMS / truck load planning / logistics knowledge an asset

Ability to work well within a team as well as independently

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Industries

Transportation, Logistics, Supply Chain and Storage

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