Product Owner I (Identity and Access Management)

Description

:

We are seeking a results-driven Product Owner with CIAM domain expertise to lead the development and evolution of our customer identity platform. This role is critical in shaping secure, user-centric digital experiences for millions of customers. The ideal candidate combines strong identity management knowledge, a product mindset, and excellent communication skills to collaborate across business, technical, and compliance teams.

Key Responsibilities:

• Product Ownership & Vision

  Define and maintain the product roadmap for CIAM capabilities (registration, authentication, consent, identity proofing, etc.)

  Own the product backlog; prioritize features based on value, risk, compliance, and customer impact

  Translate business requirements into epics, features, and user stories

• CIAM Expertise

  Work closely with architects and engineers to design secure, scalable CIAM solutions (OAuth2, OIDC, SSO, MFA, identity federation, etc.)

  Ensure CIAM solutions meet regulatory, privacy, and security standards.

• Stakeholder Collaboration

  Serve as the liaison between business units, developers, compliance, and UX teams

  Lead grooming sessions, sprint planning, and product demos

  Communicate effectively with executive stakeholders and translate technical topics into business value.

• Customer-Centric Focus

  Advocate for frictionless and secure digital identity journeys

  Analyze customer feedback and usage data to continuously improve CIAM features

  Ensure accessibility, inclusivity, and usability of CIAM experiences across channels (web, mobile, APIs)

Qualifications:

• 5+ years of experience as a Product Owner or Product Manager in technology, with at least 2+ years focused on CIAM, IAM, or security domains

• Solid understanding of CIAM concepts and technologies (e.g., FIDO,OAuth2, OpenID Connect, SAML, MFA, identity verification)

• Experience with identity platforms such as Ping Identity or custom IAM solutions

• Strong communication and interpersonal skills to bridge technical and non-technical stakeholders

• Agile/Scrum experience; ability to write clear user stories and acceptance criteria

• Experience in the financial services sector

• Familiarity with Zero Trust architecture and customer authentication patterns (e.g., step-up auth, adaptive MFA)

• Product certification (e.g., CSPO, SAFe PO/PM) is a plus

• Comfortable leading cross-functional teams and managing conflicting priorities

• Passionate about digital identity and the evolving landscape of customer trust and security

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet