Web Content Coordinator

The Digital Services team is the heartbeat of the City of Edmontons digital presence managing critical systems like the OneCity intranet and the public-facing website. As a Web Content Coordinator you will play a vital role in shaping how the City connects with the community by overseeing content creation and quality assurance. Reporting to the Team Lead of Web Authoring and Quality Assurance you will ensure our digital products are functional accessible and user-friendly. You will act as a bridge between technical requirements and business needs transforming complex information into seamless digital experiences. This is an opportunity to contribute to a high-performing team dedicated to enhancing the user experience for all website visitors. Join us in maintaining a high level of digital quality that fosters engagement and transparent communication.

What will you do

Review work requests regularly to confirm alignment with City standards ensuring clarity organization proper formatting and adherence to visual identity standards

Build and update web pages using the Citys Content Management System (CMS) ensuring they are functional user-friendly and accessible

Support website quality assurance and content workflow processes by ensuring the accuracy consistency and accessibility of web content and by identifying and resolving content issues

Ensure web content adheres to established City standards style guides and accessibility requirements

Consult with clients and communications to establish web page goals create calls to action and ensure logical content flow

Assist in reviews of website content including content inventories and audits and consults with Digital Strategists to provide recommendations

Assist in building and supporting digital tools such as maps online forms and other tools

Assist in preparing analytics dashboards or reports

Diploma from a recognized post secondary institution in business web design and development communications or a related discipline

Minimum of two (2) years of experience in website design with proven knowledge in digital content management or journalism applied communications or related experience

Extensive knowledge of the principles and practices of web design and development web standards usability and user experience standards including WCAG (Web Content Accessibility Guidelines)

Considerable knowledge of web authoring and web publishing software particularly content management systems

Knowledge of Google Workspace products such as Docs Sheets Slides Adobe Acrobat and Photoshop and HTML

Assets :

• Experience in web content management web content writing web content editing
• Experience in search engine optimization and analytics
• Knowledge of web usability accessibility standards and best practices
• Experience using Drupal for content management and site administration

Skills required for success :

Strong consultative skills with the ability to support a wide range of collaborators and clients

Excellent customer service skills and the ability to provide regular clear updates to partners

Proven ability to manage multiple tasks and competing priorities in a deadline-driven environment

Ability to operate with minimal direction and exercise considerable independence and initiative

Alignment to our Cultural Commitments and Leadership Competencies ( a culture of equity diversity reconciliation and inclusion

Conditions of Employment :

Please include a cover letter that explains how your education and experience relates to this position.

Work Environment :

Note : This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.

The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton / Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact . Learn more about our benefits ( to 1 temporary full-time position for up to 11 months

Hours of Work : 33.75 hours per week

Salary Range : $38.232 - $48.065 (Hourly)

Recruitment Consultant : SM / MZ

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Connect with us!

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Required Experience :

IC

Key Skills

Dreamweaver,Bootstrap,User Interface,Dhtml,Content developments,Web contents,HTML5,Drupal,HTML,JavaScript,Web Services,XML,Sharepiont,E-Commerce,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 38 - 48