HR Coordinator

At SecondShop, we’re a team of Canadians who believe in doing better—for our country, your wallets, and our planet.

We started with a simple idea : why should perfectly good products go to waste or sit unsold when people like you are out there looking for smart ways to save? We have made it our mission to source the highest quality open-box, overstocked, and scratch-and-dent products from the top brands - offering them to Canadians at up to 50% off. But we are not just about savings—we’re about changing how people shop. Say goodbye to paying full price and hello to smarter spending.

We’re looking for a hands‑on HR Coordinator / People Operations Specialist to support and run the day‑to‑day people operations at SecondShop. This role is deeply execution‑focused and based on site in our Burlington office five days per week.

You’ll be the first point of contact for employee relations matters, HR administration, and recruitment delivery, while also owning core people systems (ATS, HRIS, onboarding workflows). This is an ideal role for someone who enjoys being close to the business, handling real‑time people issues, and ensuring people processes work smoothly and consistently.

What You’ll Do

• Serve as the initial point of contact for day‑to‑day HR matters including employee relations issues, complaints, attendance concerns, and policy questions
• Support managers with investigations, disciplinary processes, and performance improvement plans, ensuring documentation and consistency
• Maintain accurate employee records, files, and case documentation
• Escalate complex or sensitive issues appropriately while managing routine matters independently

Recruitment & Hiring

Systems & Process Ownership

People Operations & Compliance

Who We’re Looking For

What We Offer

#J-18808-Ljbffr